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Bilingual General Manager

4 months ago

Ottawa, Canada Hays Full time

Your new company

Well-established automotive company in the Ottawa area.

Your new role

As the Bilingual General Manager, you will be responsible for overseeing the profitable and successful operation of a dealership location. Some responsibilities include:

Management:

  • Developing positive relationships with the staff to ensure overall successful operation, to maintain manufacturer standards, and to create a positive working environment.
  • Train and mentor all staff to uphold professionalism on the sales and service floors.
  • Weekly meetings with sales staff + managers to review market share, advertising, inventory, F&I, CSI, and more.
  • Weekly/Monthly meetings with managers to review results of CSI, Open RO's, and more.
  • Ensure completion of Staff reviews
  • Ensure each job description and respective processes are up to date - includes: sales process, service reception process, service delivery process, body shop process, and more.
  • Hiring done efficiently, thoroughly, effectively.
  • All highly confidential information handled with care, and if in hard copy form, kept locked.
  • and more.

Finance:

  • Development of annual forecast prior to end of fiscal year, reviewed monthly comparing actual to previous year results.
  • Monthly review of financial statement in coordination with the Controller
  • and more.

Dealership Management:

  • Client + employee satisfaction is the primary focus for all operating decisions, concerns or inquiries handled efficiently and effectively.
  • Vehicle inventory reviewed monthly + managed appropriately to meet forecasted demand, alongside managing wholesale interest charges.
  • All service + sales processes are completed effectively and efficiently.
  • Act as key contributor to the advertising strategy. Includes; budget determination, ad focus, media choice, and more. Communication between departments of marketing launches, to ensure all information shared with customers is correct and consistent.
  • Used inventory reviewed weekly to ensure fair values, represent a suitable mix and are totally reconditioned/available for customer demonstration.
  • Provide a report of all new + used sales to F&I, to all managers.
  • Weekly review of leads, shared with the Sales Managers.
  • Ensure good Health and Safety of all activities and areas. Attend Health and Safety meetings.
  • and more.

What you'll need to succeed

  • Management experience
  • Industry experience, or related - automotive, service, transportation, hospitality, or more
  • Bilingual French + English, or French-first language skills
  • Ability to balance various priorities, be the point of contact for the team + departments, communicative, engaging, resourceful, hold a strong sales acumen, and fit with above required responsibilities
  • Entrepreneur, solutions-oriented


What you'll get in return

  • Bonus Packages
  • Family-oriented working environment
  • Flexible, in-person working environment
  • Growth Opportunities
  • Working within a well-established company, with long-tenured colleagues
  • Benefits, Vacation


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.