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Director, Engineering

2 months ago

Waterloo, Canada Manulife Full time

The opportunity

Are you looking for your next step as an Engineering Leader? We are evolving our Insurance Technology team, with the mandate to power world-class customer and employee experiences through software and engineering skills.

The customer is at the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering engineers with the resources to solve critical problems for the future of the business, which is why we need you. We are seeking a self-motivated Director, obsessed with delivering value, is forward-thinking, and excited to see the successful implementation of the products, frameworks, and patterns delivered.

As a Director, you will:
  1. Lead multi-functional engineering teams, dedicated to building and supporting Insurance Technology systems
  2. Lead your teams to redesign and build client-facing technology systems in support of our Insurance and Affinity business in Canada
  3. Assist squads to provide Tier 2 and 3 support under the application criticality framework
  4. Employ re-usable and extensible frameworks, reference implementations and patterns and build new functionality to deliver on key product objectives
  5. Deliver an exceptional user experience, through the delivery of products and services with strong and extendable architectural design
  6. Guide and motivate the development of engineering staff within your team as well as focus on overall team engagement
  7. Maintain and support these services, with accountability for production reliability and usage, and the delivery of new functionality
You bring and will continuously build upon the following skills:
  1. 3+ years shown experience leading teams or large scale programs
  2. Preference Financial or Insurance industry experience
  3. A deep, hands-on, background in modern software development and practices
  4. An entrepreneurial spirit and comfort working within a rapidly changing startup environment; you love the challenge of working on a small team and being part of a larger movement to change the engineering culture of an enterprise
  5. Strong project management experience (planning, estimation, building roadmaps, hiring and building your teams for required deliverables, etc.)
  6. Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features
  7. Developing engineers and a passion for growing staff within the organization
  8. Experimenting with emerging technologies and understanding how they will impact what comes next
  9. A capacity for constant learning from both success and failure, remaining open to change and continuous improvement
  10. Excellent organizational and problem-solving abilities that enable you to manage through creative abrasion
  11. Strong verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes across all levels in the organization
  12. Understanding of the fundamentals of capital markets or financial services in support of our service or product offerings (or are ready to learn by doing)
The team works with the following technology:
  1. Languages such as React, NodeJS, AKS and Azure platform
  2. Open source As we accelerate our delivery of world-class experiences, we know embracing open source technologies will help us get there. Any experience with open source is very attractive to us
What can we offer you?
  1. A competitive salary and benefits packages.
  2. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  3. A focus on growing your career path with us.
  4. Flexible work policies and strong work-life balance.
  5. Professional development and leadership opportunities.
Our commitment to you
  1. Values-first culture

We lead with our Values every day and bring them to life together. * Boundless opportunity
We create opportunities to learn and grow at every stage of your career. * Continuous innovation
We invite you to help redefine the future of financial services. * Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives. * Championing Corporate Citizenship
We build a business that benefits all partners and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Primary Location Waterloo, Ontario

Working Arrangement Hybrid

Salary range is expected to be between $107,730.00 CAD - $200,070.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

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