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Rotisserie Department Manager

2 months ago

Brampton, Canada Loblaw Companies Limited Full time
Rotisserie Department Manager

Overview:

To oversee the production and merchandising of product, providing customers with the best quality of Pane Fresco Rotisserie products, ensuring courteous timely customer service, while achieving maximum sales and profit.

passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:

  • Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
  • To order all Pane Fresco Rotisserie products and supplies and oversee the production and merchandising of product, as per the Fortino’s Health Code;
  • To be responsible for organizing and setting up the department, maintaining proper inventory levels, ensuring proper signage is made up and put up correctly;
  • To schedule, direct and supervise all Pane Fresco Rotisserie staff to secure department efficiencies;
  • To interview and select new hires, and train new employees;
  • To maximize sales and gross profit, ensuring sales’ goals and budgets are met;
  • To ensure the maintenance of equipment and the safety and sanitation of the department, as per Company Policy;
  • To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times; other duties as required.

The Ideal Candidate Would Possess:

  • Exceptional customer service skills
  • The ideal candidate must possess a minimum of 3-5 years’ experience in the hot foods industry, with a minimum of 3 years’ management experience in either a restaurant or fast food operation;
  • Post secondary education in culinary preparation, such as line cooking procedures are a definite asset;
  • Flexibility to work a variety of hours including days, evenings, and weekends;
  • Ability to work in a fast-paced environment, under pressure;
  • Excellent organization, communication, and interpersonal skills.

How You’ll Succeed:
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

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