Rotisserie Manager

**Overview**:
To oversee the production and merchandising of product, providing customers with the best quality of Pane Fresco Rotisserie products, ensuring courteous timely customer service, while achieving maximum sales and profit.

**passion & commitment to customer service is a key driver for our Company**

**Duties and Responsibilities**:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- To order all Pane Fresco Rotisserie products and supplies and oversee the production and merchandising of product, as per the Fortino’s Health Code;
- To be responsible for organizing and setting up the department, maintaining proper inventory levels, ensuring proper signage is made up and put up correctly;
- To schedule, direct and supervise all Pane Fresco Rotisserie staff to secure department efficiencies;
- To interview and select new hires, and train new employees;
- To maximize sales and gross profit, ensuring sales’ goals and budgets are met;
- To ensure the maintenance of equipment and the safety and sanitation of the department, as per Company Policy;
- To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times; other duties as required.
- Exceptional customer service skills
- Previous managerial experience and knowledge of production schedules is a definite asset;
- Food Handlers Certification would be an asset;
- Flexibility to work a variety of hours including days, evenings, and weekends;
- Ability to work in a fast-paced environment, under pressure;
- Excellent organization, communication and interpersonal skills.

**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.