Bilingual Content Designer

3 weeks ago

Montreal, Canada Finance Professionals Inc. Full time

Daily Responsibilities:
The designer will be working on the online banking app experience, mainly tackling payment related features. This means we:
• Help clients execute their day-to-day banking activities
• Deliver new/improved features to facilitate our client’s banking

They will:

  • Work within their squad (Interaction Designer, Visual Designer, Content Designer, Design Research and Manager), to research and identify the client’s problem
  • Create and evaluate potential solutions
  • Create, test and translate the content
  • Support their cross-functional partners: product managers, project managers, business analysts, developers and quality assurance teams while designing and building the solution
  • Deep knowledge of the design process
  • Excellent synthesis skills to deliver messages efficiently
  • The ability to create content that increases client engagement
  • Strong collaboration skills
  • A curious, strategic, and analytical mindset;
  • A natural leader self-starter with solid time management and presentation skills
  • Experience designing content-first and comfort working on multiple projects
  • Ability to translate and adapt our messages for our French clients
  • Interest in developing other design skills

What program/technology/software knowledge is essential for this role?
Content designers use Confluence, Figma & Mural.

Must-have Skills/Experiences:
4 to 10 years of experience

  • Content experience in digital product (UX writing)
  • Demonstrated ability to edit to the main client message
  • Experience working in Agile project management environments
  • Understanding of Interaction design, Visual Design
  • Experience writing in both French and English
  • A post-secondary education, ideally with a university degree or college diploma
  • At least 4 years of writing experience at a creative agency or in-house creative team
  • Excellent problem-solving skills and the ability to think critically about the challenge at hand
  • A portfolio of work samples showcasing your copywriting work

Nice-to-have Skills/Experience:

  • Interaction & Visual Design Experience
  • Experience with usability research (focus on content)
  • Has worked with large design teams and multiple stakeholders (Product/Business/Technical partners)
  • Figma, Confluence, Jira experience
  • Has worked on content strategy projects
  • A working knowledge of accessibility standards and methods to address them
  • A knowledge of design and technology trends

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