Director ICT Services

2 weeks ago

Winnipeg, Canada Shared Health Full time

Requisition ID: 365601

Position Number: 20060325

Posting End Date: Open until filled

City: Winnipeg

Employer: Shared Health

Site: Shared Health – Digital Health Air Canada

Department / Unit: Digital ICT Services

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 10/07/2024

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: Hybrid

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services.

We have opportunities for up to three director information and communications technology (ICT) services, who will build and manage a provincially-focused team with a culture of client service to provide ICT services for the public health-care system including Shared Health, six service delivery organizations and other applicable health care partners. Each director will take a primary role in a key area of ICT services: access, hosting, workplace services, to support Manitoba’s Clinical and Preventive Services Plan and achieve the outcomes defined in the approved ICT strategic services plan and annual operating plan.

Reporting to the executive director ICT services, each director ICT services has direct authority and accountability for client satisfaction, budget management, and operational policy development related to the assigned area of ICT services: access, hosting, workplace services. The successful candidates will lead organizational change, ensure ongoing maintenance of technologies and related equipment, lead service management for the service area, support and manage vendor contracts, and ensure effective services are provided to support overall organizational and health-care system requirements.

Experience

  • 10 years of progressive experience in a large, geographically-dispersed ICT service, preferably in health-care, including:
    • 5 years of experience managing client service focused ICT professionals maintaining a wide range of complex computer systems and information infrastructure in a shared services environment.
    • 5 years of experience developing and implementing annual operating plans focused on client service and leading multiple project teams in the deployment of ICT services.
    • 5 years of experience influencing senior management, key stakeholders, and negotiating and managing vendor contracts for outsourced ICT services.

Education (Degree/Diploma/Certificate)

  • Post-secondary degree in technology, computer science or engineering from an accredited educational institution; an equivalent combination of education and experience may be considered.
  • Additional education in health informatics is an asset.

Certification/Licensure/Registration

  • Information Technology Infrastructure Library (ITIL) Foundations certification, or higher, is required.
  • Must have a valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province.

Qualifications And Skills

  • Demonstrated mid-level to senior-level leadership capabilities. Shared Health has adopted the LEADS in a Caring Environment framework.

Physical Requirements

  • Must be available for regular travel within the province, able to work safely in a typical computerized office environment, and able to lift and move items of up to approximately 25 pounds.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

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