Customer Care Agent
7 days ago
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Hybrid
Contract: 12-18 months
Address: 160 Kortright Rd W, Unit 6, Guelph ON N1G 4W2
The Customer Care Agent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from 9am to 6pm Monday to Friday. Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately.
Accountabilities:
- Respond to customer inquiries about their policy in a professional manner.
- Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
- Provide personalized service while being a Trusted Advisor with respect to insurance.
- Promote Allstate features and benefits as part of ongoing portfolio reviews.
- Manage policy renewal process and client inquiries to make changes to their policies.
- Reply to on-line requests as required.
- Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
- Meet and exceed key performance and attendance metrics.
Qualifications:
- Post-secondary education or equivalent work experience
- Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
- Greater than 1 year customer service experience
- Proficient computer skills in MS Office applications.
- This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.
- Ability to work evenings
Bonus Qualifications:
- Call center, face to face customer service experience and insurance experience is preferred.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.
Be the first to be notified about new Customer Care Agent jobs in Guelph, on
I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time.
By entering my email, I agree to receive jobs matching this search and I agree to EightSix's Terms . I can unsubscribe at any time.
Applying to Customer Care Agent @ Allstate CanadaWhat email should the Hiring Manager contact you at? #J-18808-Ljbffr-
Customer Care Agent
2 weeks ago
Guelph, Ontario, Canada Allstate Canada Full timeWho is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a...
-
Customer Care Agent
2 weeks ago
Guelph, Ontario, Canada Allstate Canada Full timeWho is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a...
-
Customer Care Agent
2 weeks ago
Guelph, Ontario, Canada Allstate Canada Full timeWho is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a...
-
Customer Care Agent
3 weeks ago
Guelph, Canada Allstate Canada Full timeWho is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been...
-
Customer Care Agent
3 weeks ago
guelph, Canada Allstate Canada Full timeWho is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been...
-
Customer Care Agent
3 weeks ago
Guelph, Canada Allstate Canada Full timeWho is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been...
-
Customer Care Agent
3 weeks ago
Guelph, Canada Allstate Canada Full timeWho is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been...
-
Customer Care Agent
3 weeks ago
Guelph, Canada Allstate Canada Full timeWho is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been...
-
Customer Care Agent
3 weeks ago
Guelph, ON, Canada Allstate Canada Full timeWho is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been...
-
Customer Care Agent
3 weeks ago
Guelph, ON, Canada Allstate Canada Full timeWho is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been...
-
Customer Care Agent
2 weeks ago
Guelph, ON, Canada Allstate Canada Full timeWho is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been...
-
Customer Care Agent
3 weeks ago
Guelph, ON, Canada Allstate Canada Full timeWho is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been...
-
Insurance Representative
1 month ago
Guelph, Canada Scott Penner - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Agent Team MemberLocation: Guelph, ON Type: Full TimePosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins independent contractor agent may be the career for you!Responsibilities:Develop leads, schedule...
-
Insurance Representative
1 week ago
Guelph, Canada Scott Penner - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Agent Team MemberLocation: Guelph, ON Type: Full TimePosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins independent contractor agent may be the career for you!Responsibilities:Develop leads, schedule...
-
Customer Support Analyst
4 weeks ago
Guelph, Canada Camis Full timeCamis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America. We are a diverse group of...
-
Customer Support Analyst
2 weeks ago
Guelph, Ontario, Canada Camis Full timeCamis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America.We are a diverse group of...
-
Bilingual Customer Support Analyst
1 week ago
Guelph, Canada Camis Full timeCamis is looking for a **Bilingual Customer Support Analys**t to provide support to both Camis employees and clients. Customer Support Analysts are the most senior customer service agent in the call centre environment. They respond to inquiries from the front-line reservation agents, as well as handling inbound customer inquiries for a variety of clients....
-
Bilingual Customer Support Analyst
4 weeks ago
Guelph, Canada Camis Full timeCamis is looking for a Customer Support Analyst to provide support to both Camis employees and clients. Customer Support Analysts are the most senior customer service agent in the call centre environment. They respond to inquiries from the front-line reservation agents, as well handling inbound customer inquiries for a variety of clients. They act as the...
-
Insurance Agent
1 week ago
Guelph, Canada Allstate Canada Full time**Who is Allstate**:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...
-
Bilingual Customer Support Analyst
4 weeks ago
Guelph, Canada Camis Full timeCamis is looking for a **Customer Support Analyst** to provide support to both Camis employees and clients. Customer Support Analysts are the most senior customer service agent in the call centre environment. They respond to inquiries from the front-line reservation agents, as well handling inbound customer inquiries for a variety of clients. They act as...