Director of Operations

4 weeks ago

Vancouver, Canada Recooty Full time

Job Title: Director of Operations - eCommerce Brands

Overview:

We’re currently supporting a holding company of successful eCommerce Brands in seeking a dynamic and ambitious Director of Operations, ideally with 5-7 years of experience in the eCommerce space running large, profitable, Amazon brands.

This individual will play a crucial role in leading and mentoring a dedicated team of 5-6 members, as well as actively contributing to the growth and operational efficiency across five 8 figure eCommerce brands. This is a fast-paced and challenging role with lots of opportunity for someone with the experience and drive to contribute to an already very successful portfolio of well-loved brands. This role will report to the cofounders of the holding company. It doesn’t get much better than this for eCommerce operations pros

Key Responsibilities:

  • Drive operational excellence and systematize product launches across the major brands with an emphasis on profitability.
  • Establish omnichannel growth funnels for the brands. Many of them rely heavily on Amazon; the goal is to establish and grow omnichannel sales funnels, including DTC, across the portfolio.
  • Lead and manage a team of 5-6 employees, fostering a collaborative and high-performing environment. Build the high-output team and culture you want to be a part of
  • Implement and maintain EOS (Entrepreneurial Operating System) processes and systems within a company of 25+ employees.
  • Oversee brand management activities, either directly or in collaboration with agency partners.

Qualifications:

  • Proven experience in eCommerce, with a preference for those who have worked with businesses ranging from $10M to $100M, ideally experienced in Amazon marketplaces.
  • A background in developing and executing omnichannel sales funnels from an operations perspective.
  • Minimum experience of managing a team of 5+ members.
  • Solid background in running EOS processes in organizations with 25+ employees.
  • Previous experience in brand management or in a similar agency role.
  • Expert-level knowledge in operations and growth strategies specific to DTC brands.
  • Must be based in or willing to relocate to Vancouver.

Personality Traits: We’re looking for:

  • A scrappy and proactive approach, with a strong eagerness to drive projects to completion.
  • A growth-oriented mindset, with a willingness to learn and take on new responsibilities.
  • Ability to develop and advocate for innovative strategies in growth and operations.
  • A team player attitude with no ego; open to constructive discussions, pitching ideas confidently, and accepting when others’ ideas are more suitable.
  • Someone who wants a seat at the table and doesn’t need to be pushed to do great work. You need to have that internal drive to get the job done at the highest level.

Culture:

We’re looking for someone who values a workplace where the best idea triumphs. We’re looking for candidates who are not just skilled and experienced, but who are also passionate, driven, and ready to grow with us.

We are not looking for someone who needs direction or micromanagement to thrive. You will be given a seat at the table, and that should be exciting for you. If you're someone who is eager to make a significant impact in the world of eCommerce and thrives in a fast-paced, idea-driven environment, we would love to hear from you.

We encourage candidates from different backgrounds and with different experiences to apply for this role. If you don’t have all of the skills, but think you’d make a great addition and add value to our team, we’d love to hear from you.

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