Support Admin
4 days ago
Our client is seeking a Learning and HR Support Admin to work on a contract opportunity until the end of the year in Kitimat, BC.
Responsibilities include but are not limited to:
Intake/Demand Management
- Timely manage the L&D inbox to identify requests from the business to register into training and processing the registration using Metastorm System
- Support Learning Help Desk tasks in submitting worker certificates to the learning management system
- Respond to general email inquiries coming in through the L&D inbox; course availability, registrations, close completions, access to the CLMS, etc.
Data & Record Management
- Partner with the Learning Advisors to ensure all open course offerings are closed within 1-3 days of course delivery
- Support in the creation of assigning training to the secondary roles in the CLMS
- Process Non-Disclosure Agreements as part of the onboarding process
- Secondment agreement reconciliation
- Conduct monthly quality check on JCP profile assignments
Registration and Payment Management
- Provide New Joiners with access to LinkedIn Learning
- Approval of WorkDay Learning requests for activities that are part of Job Competence Profiles
- Reconcile monthly charges against WorkDay Learning approvals
- Process 3rd party registration and payment for career development
- Reconcile L&D Credit Card expenses
Reporting
- Visual management of Learning data and data trends to Block milestones
- Produce/update HR Data reports (resourcing, attrition, employee data summaries)
Facilitate
- Facilitate training when required
Qualifications and Experience
- Certificate in Adult Education or HR is nice to have
- 3 to 4 years in a customer relations role
- 2 to 3 years of data management and reporting
- Intermediate to expert level in Microsoft Excel
Skills and Attributes
- Customer Service mindset
- Ability to work independently and in a timely manner
- Strong stakeholder management
- Willingness to learn Power BI
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Kitimat, BC, Canada Airswift Full timeOur client is seeking a Learning and HR Support Admin to work on a contract opportunity until the end of the year in Kitimat, BC. Responsibilities include but are not limited to: Intake/Demand Management Timely manage the L&D inbox to identify requests from the business to register into training and processing the registration using Metastorm System ...
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