24026 - Process Improvement Analyst
2 weeks ago
Reporting to the Manager, Process Engineering the Process Improvement Analyst, plays a critical role in analyzing current operational processes. The Process Improvement Analyst will have a passion for continuous improvement and commitment to delivering exceptional customer experiences. This role will be responsible for identifying areas for improvement, and implementing solutions to enhance efficiency, productivity, customer satisfaction within our retail, distribution centre, and support centre environments.
QualificationsAs a qualified candidate, you will have:
- Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or related field.
- 3-5 years experience in an Industrial Engineering capacity
As an ideal candidate you will have:
- Advanced degree or professional certifications (e.g., Six Sigma, Lean Management) preferred.
Essential Responsibilities
- Conduct thorough evaluations of existing processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement.
- Manage intake and tracking of process improvement initiatives
- Collaborate with cross-functional teams including store managers, department leads, and frontline team members to gather insights and feedback on existing processes.
- Utilize data analysis tools and techniques to collect and analyze performance metrics, customer feedback, and operational data to inform process improvement initiatives.
- Develop and implement action plans to streamline processes, reduce waste, and optimize resource utilization while maintaining high standards of quality and customer service.
- Design and document new processes, procedures, and standard operating protocols, ensuring clarity and consistency across all retail operations.
- Monitor and evaluate the effectiveness of implemented improvements, making adjustments as necessary to achieve desired outcomes and continuous improvement.
Secondary Responsibilities
- Develop training and support to organization on new processes and procedures, ensuring seamless implementation and adoption.
- Demonstrate commitment to the NSLC's Values
- Demonstrate commitment to the NSLC Service Standards
- Demonstrate commintmwent to the Occupational Health and Safety Standards
- Perform other related duties and responsibilities as assigned; travel, primarily within the province as required
If you are interested in being considered for this opportunity, please apply online no later than 11:59 pm on May 31, 2024.
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24026 - Process Improvement Analyst
2 weeks ago
Halifax, Canada Nova Scotia Liquor Corporation (NSLC) Full timeReporting to the Manager, Process Engineering the Process Improvement Analyst, plays a critical role in analyzing current operational processes. The Process Improvement Analyst will have a passion for continuous improvement and commitment to delivering exceptional customer experiences. This role will be responsible for identifying areas for improvement, and...
-
24026 - Process Improvement Analyst
2 weeks ago
Halifax, Canada Nova Scotia Liquor Corporation (NSLC) Full timeReporting to the Manager, Process Engineering the Process Improvement Analyst, plays a critical role in analyzing current operational processes. The Process Improvement Analyst will have a passion for continuous improvement and commitment to delivering exceptional customer experiences. This role will be responsible for identifying areas for improvement, and...
-
24026 - Process Improvement Analyst
2 weeks ago
Halifax, Canada Nova Scotia Liquor Corporation (NSLC) Full timeReporting to the Manager, Process Engineering the Process Improvement Analyst, plays a critical role in analyzing current operational processes. The Process Improvement Analyst will have a passion for continuous improvement and commitment to delivering exceptional customer experiences. This role will be responsible for identifying areas for improvement, and...
-
24026 - Process Improvement Analyst
2 weeks ago
Halifax, Canada Nova Scotia Liquor Corporation (NSLC) Full timeReporting to the Manager, Process Engineering the Process Improvement Analyst, plays a critical role in analyzing current operational processes. The Process Improvement Analyst will have a passion for continuous improvement and commitment to delivering exceptional customer experiences. This role will be responsible for identifying areas for improvement, and...
-
24026 - Process Improvement Analyst
2 weeks ago
Halifax, Nova Scotia, Canada Nova Scotia Liquor Corporation (NSLC) Full timeReporting to the Manager, Process Engineering the Process Improvement Analyst, plays a critical role in analyzing current operational processes. The Process Improvement Analyst will have a passion for continuous improvement and commitment to delivering exceptional customer experiences. This role will be responsible for identifying areas for improvement, and...
-
24026 - Process Improvement Analyst
2 weeks ago
Halifax, Canada Nova Scotia Liquor Corporation Full timeDiscover The Opportunity Reporting to the Manager, Process Engineering the Process Improvement Analyst, plays a critical role in analyzing current operational processes. The Process Improvement Analyst will have a passion for continuous improvement and commitment to delivering exceptional customer experiences. This role will be responsible for...
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24026 - Process Improvement Analyst
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Halifax, NS, Canada Nova Scotia Liquor Corporation (NSLC) Full timeReporting to the Manager, Process Engineering the Process Improvement Analyst, plays a critical role in analyzing current operational processes. The Process Improvement Analyst will have a passion for continuous improvement and commitment to delivering exceptional customer experiences. This role will be responsible for identifying areas for improvement, and...
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