Senior Manager, Cards Acquisition Analytics and Insights
2 weeks ago
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As a member of the Cards Acquisition Team, you will be accountable for being a lead contributor for end-to-end analytics and insights supporting Credit Cards Acquisition. The Cards Acquisition Analytics and Insights Team is responsible for maintaining and enhancing performance management reporting, consulting on new opportunities through data-driven analytics and insights, and supporting offer and campaign development and post-analysis through analytics and reporting. In this role, you will lead analytics initiatives to evaluate card performance, profitability, and client behaviors to optimize business decisions related to card acquisition offers, campaigns, marketing, and application funnel-through activities. You will continue to evolve and enhance the existing analytics and reporting processes to optimize how insights can make data-driven recommendations for the Cards Acquisition Team to help identify opportunities to improve how we acquire new credit cards.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
Consultant – Be a leader in analytics. Enable data-driven decision-making and proactively identify opportunities to drive acquisition growth. Incorporate deep analytical capabilities to deliver value-added recommendations.
Analytics & Reporting – Leverage various dashboards to influence decisions and/or identify gaps as you take ownership to provide insights that are clear and concise.
Technology – Leverage data/analytical tools to analyze large structured and unstructured datasets, and build data pipelines and visualization from multiple data sources.
Ownership – Focus on end-to-end delivery of solutions that meet the team requirements and contribute to the success of the acquisition strategies. You will be the owner in analytics initiatives and identify and translate of business needs into analytics requirements.
Communication – Become a storyteller as you find the story in data and be flexible in communicating at varying levels of detail for the right audience.
Who you are
You have a degree in a quantitative field (i.e. business, mathematics, statistics, economics, engineering) or equivalent experience. Advanced degree is an asset (i.e. MSc, MMA, MBAN, MA, MBA).
You are a problem solver. You have exceptional critical and analytical thinking, problem solving and decision making skills with demonstrated ability to independently identify and analyze business problems and recommend solutions.
You are proficient with analytical tools and have experience using modern big data, analytical and dashboard tools (i.e. SAS, SQL, ThoughtSpot, Alteryx, Tableau, Cognos).
You have experience in building end-to-end analytics solutions involving large datasets (i.e. requirement gathering, data extraction, cleaning and transformation, statistical analysis/modeling, presentation & implementation).
You can be clearly understood. You have very strong communication and presentation skills with a demonstrated ability to clearly and concisely present information to groups and individuals at all levels in the organization.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact ***************@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 25th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Data Analysis, Leadership, Market Research, Product Analysis, Product Development, Product Management, Product Planning, Product Pricing, Strategic Objectives
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