UX Writer

4 weeks ago

Toronto ON, Canada Procom Full time

UX Writer On behalf of our client in the Banking Sector, PROCOM is looking for a UX Writer. UX Writer - Job DescriptionCollaborate with DCX Experience Strategy team and project partners to determine the business objectives that drive content strategyManage the UX Writing and Content Design projects you are assignedObtain competitive experience evaluations and customer data to establish benchmarks for content strategy and designMake recommendations on requirements for projects and contribute to project scoping and planningCollaborate closely with fellow designers, accessibility specialists, technical consultants, developers, quality engineers and legal counsel to craft seamless customer experiencesProvide relevant and considered content strategy and write clear, accurate and compelling user interface contentAlign to all content governance systems, workflows, and standards including brand style, tone, and voice guidelines, to write and design in accordance with bank's design systemPresent UX Writing and Content Design concepts in collaboration with fellow designersCoordinate copy translation, approval documentation and final delivery of MCD artifactContribute to the development of the Digital Customer Experience team's cultureUX Writer - Mandatory Skills3+ years' experience as a User Experience (UX) Writer (NOT Copywriting, marketing, or Branding)Understanding of interactive design, usability principles and how content strategy contributes to user experienceUnderstanding of Human-Centered Design and related design disciplines (i.e. Experience Strategy, Visual design, UX Writing, Design Research, Interaction Design, Accessibility)Expert writing, editing & proofreading skillsCollaborative, inclusive, team playerAbility to adapt and operate within a highly dynamic and cross functional businessChange management and resourcefulnessRelationship building skillsStrong aptitude for digital technologiesOrganization and attention to detailWriting samples in a strong portfolio demonstrating a range of User Experience (UX) Writing abilitiesUX Writer- Preferred SkillsExperience in a design-related discipline (i.e. Industrial, User-Centered, Visual, Design strategy, Design Mgt., Human Factors, Psychology, Human-Computer Interaction, etc.)Experience with financial digital productsScript writing & Video productionContent Strategy ExperienceKnowledge of online marketing, advertising & other interactive experiencesDegree in writing or designUX Writer - Assignment Start Date ASAP – 12 months to start UX Writer - Assignment Location Toronto, ON – Work Onsite

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