Maintenance Assistant Manager
1 month ago
Basecamp Property Management Ltd., Revelstoke
About Basecamp Properties
Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and many more on the way. We are a young and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the Rocky Mountains.
Why Work for Us?
- Western Canada's fastest-growing hospitality brand.
- Group health benefits plan (Dental, Vision, Paramedical, and more)
- Employee and Family & Friends discounted rates at all Basecamp Properties.
- Annual performance-based bonus.
- Company paid staff events.
- A hands-on people focused Basecamp culture.
Position Overview
We are looking for an Assistant Maintenance Manager in Revelstoke who will be responsible for the care, repair and management of the properties physical assets including buildings, mechanical systems, and grounds. Working closely with the Maintenance Manager, Housekeepers and Guest Service Agents, the Assistant Maintenance Manager will assist with ensuring optimal distribution and use of the human, material, and financial resources within the maintenance budgets.
Salary: Based on Experience
Shifts: Full-time/Permanent
Key Responsibilities
PREVENTATIVE MAINTENANCE
- Uses internal historic information as a guide to build the annual budgets.
- Research competitors’ maintenance schedules, trades and process to assist in the budget process.
- Looks for opportunities that may be available, to save on expenses.
- Build, develop and monitor room and unit maintenance.
- Create a preventative maintenance program for all the properties, including but not limited to: boiler systems, furnaces, fan coils, hottubs, applicences, etc…
- Make suggestions to the Maintenance Manager of Revelstoke and Regional General Manager concerning improvements which would lead to make more satisfied customers and/or increase volume of business or profit.
- Follow and adhere to all Basecamp policies.
- Performs any other related tasks as may be assigned by the Maintenance Manager of Revelstoke and Regional General Manager.
OPERATIONS
- Do daily, weekly and monthly inspections of all properties and equipment.
- Yearly close out units and perform a full repair of all walls, ceilings, bathrooms, kitchens, floors, furniture, fixtures, and equipment.
- Proactive approach on guest comments/issues regarding disrepair, ensuring these are handled in a timely and professional manner meeting or exceeding guest expectations.
- Helps achieve departmental goals and contributes ideas for better guest satisfaction, colleague relations and revenue enhancement by providing motivational leadership.
- Ensure all room inventory is ready to be sold and only close units if unsafe or unpresentable.
- Ensure awareness of all regarding house rules and not only obeys them but assists in enforcing them; conduct yourself in such a manner to encourage fellow employees to do likewise.
- Meets weekly with the Management Team at Revelstoke Resorts to discuss the upcoming week, operations and presenting a maintenance brief.
PROPERTY MANAGEMENT
- Work closely with the Front Desk and the Housekeepers to ensure rooms are ready for sale and the highest possible revenue is being generated depending on the time of year.
- Maintain and enhance landscaping of the properties. This may include hiring outside companies to assist with the task.
- Manage the snow removal and salting.
- Coordinate clean up of road gravel and rocks from our parking lots and sidewalks.
- Upkeep skating rink, and grooming tracks for the winter activities.
- Observe strict health and safety practices.
- Be familiar with the operation and management of building maintenance.
- Have well rounded skills to repair most items and knowing when to call in certified trades.
- Working knowledge of Microsoft Windows – Outlook, Excel, Word.
- A solid understanding of pricing, budgets, and cost controls.
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