Claims Manager Accident Benefits Technical Services
2 weeks ago
Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the role
As a Claims Manager, Accident Benefits Technical Services you will provide technical expertise and lead a diverse team of Technical Consultants. This team has a large impact on the Claims operation along with having oversight of the largest dollar impact on Accident Benefit claims. You will influence efficiency, compliance and best practices. In this role as a Claims Manager, Accident Benefits Technical Services, you will motivate staff to achieve the company and team objectives, develop a highly engaged workforce while actively manage/develop talent within the team and succession planning for all key positions.
This opportunity can be based in any of the following Ontario office locations: Ottawa, Ajax, Mississauga, Toronto, Richmond Hill and London offices.
What you'll do here:
- Manage a team of consultants responsible for providing direction and oversight of reserve activity and payments on large or more complex claims files for the Accident Benefits Claims Operation. Ensure claims are handled within corporate standards.
- Liaise with other claims experts on technical and claims issues.
- Act in a consultative and advisory capacity on claims matters such as coverage, policy interpretation and settlement negotiation to help resolve claims related issues.
- Support remediation and knowledge transfer on best practices, processes, and regulatory compliance.
- Effective management of loss costs and expenses through critical evaluation of the policies and procedures and execution. Provide direction on complex claims.
- Provide corporate governance over claims adjudication practices ensuring the technical services and operational teams are managing claims in accordance with regulatory requirements, company policies and procedures, complete portfolio trend analysis, and support external and internal audits and attestation processes.
- Maintain a respectful and productive business relationship with vendors, service providers, legal firms and internal stakeholders.
- Collaborate, co-ordinate and lead projects in conjunction with Shared Services, and the Claims Operation
- Monitor key performance indicators on a monthly basis to identify trends. Monitor trends and develop strategies and action plans in consultation with the claim’s operations.
- Manage oversight initiatives as assigned.
What you bring to the table:
- University degree or any combination of training and experience deemed relevant for the role
- Pursuing your Chartered Insurance Professional (CIP) designation is an asset
- 8 to 10 years of technical claims knowledge within Accident Benefits
- 3 to 5 years of management experience
- Experience and ability to identify, manage and collaborate on projects
- Experience identifying, reporting and presenting on Accident Benefit Claims trends
- Superior facilitation, communication and interpersonal skills
- Strategic thinking and influencing skills
- Exceptional understanding of Legislation and Compliance
This role is eligible for employee referral bonus. #myReferrals3000
#LI-Hybrid
#LI-MS1
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
If you are an employee of Intact or belairdirect, please apply for this role on Contact People.
#J-18808-Ljbffr-
Claims Manager
4 days ago
Ottawa, Ontario, Canada Intact Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Manager to lead our Accident Benefits Technical Services team. As a key member of our organization, you will be responsible for providing technical expertise and leading a diverse team of Technical Consultants.Key ResponsibilitiesManage a team of consultants responsible for providing...
-
Claims Manager
4 days ago
Ottawa, Ontario, Canada Intact Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Manager to lead our Accident Benefits Technical Services team. As a key member of our organization, you will be responsible for providing technical expertise and leading a diverse team of Technical Consultants.Key ResponsibilitiesManage a team of consultants responsible for providing...
-
Ottawa, Canada Intact Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...
-
Ottawa, Canada Intact Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...
-
Ottawa, Canada Intact Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...
-
Ottawa, Ontario, H2B, Montréal, Canada Intact Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...
-
Accident Benefits Claims Manager
3 weeks ago
Ottawa, Ontario, Canada Intact Full timeAbout UsAt Intact, our mission is to empower individuals, businesses, and communities to thrive in both prosperous and challenging times. Our dedicated team of professionals is committed to this purpose, fostering a culture of expertise and support.Position OverviewAs the Accident Benefits Claims Manager, you will leverage your technical knowledge to lead a...
-
Accident Benefits Claims Operations Manager
3 weeks ago
Ottawa, Ontario, Canada Intact Full timeAbout UsAt Intact, our workforce is central to our mission: to assist individuals, businesses, and communities in thriving during prosperous times and remaining resilient during challenges. Our commitment to diversity fosters an environment where everyone can grow and learn, supported by a community of dedicated professionals.We offer a hybrid work model...
-
Accident Benefits Claims Operations Manager
3 weeks ago
Ottawa, Ontario, Canada Intact Full timeAbout UsAt Intact, our mission is to support individuals, businesses, and communities in thriving during prosperous times and demonstrating resilience during challenges. Our workforce is our greatest asset, and we are committed to fostering an environment where diversity is celebrated and every employee feels valued.Position OverviewAs the Accident Benefits...
-
Ottawa, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Manager, Accident Benefits Technical Services to join our team at Intact Financial Corporation. As a key member of our Claims Operations team, you will be responsible for providing technical expertise and leading a diverse team of Technical Consultants.Key ResponsibilitiesManage a team of...
-
Ottawa, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Manager, Accident Benefits Technical Services to join our team at Intact Financial Corporation. As a key member of our Claims Operations team, you will be responsible for providing technical expertise and leading a diverse team of Technical Consultants.Key ResponsibilitiesManage a team of...
-
Specialist, Accident Benefits Claims
3 months ago
Ottawa, Canada Definity Financial Corporation Full timeJob ID : 7027 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...
-
Team Leader, Accident Benefits Claims
3 months ago
Ottawa, Canada Definity Financial Corporation Full timeJob ID : 7031 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...
-
Assistant, Accident Benefits Claims
3 months ago
Ottawa, Canada Definity Financial Corporation Full timeJob ID : 7029 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...
-
Claims Representative Iii
3 months ago
Ottawa, Canada Intact Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...
-
Manager, National Accident Benefits New
3 months ago
Ottawa, Canada Definity Financial Corporation Full timeJob ID : 7196 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Posting Range : $84,000 - $154,700 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...
-
Accident Benefits Dispute Specialist
2 weeks ago
Ottawa, Ontario, Canada Intact Financial Corporation Full timeShape the Future of Claims Resolution Intact Financial Corporation is seeking a skilled and dedicated Accident Benefits Dispute Management professional to join our growing team. In this role, you will play a vital part in ensuring fair and efficient resolution of disputes related to accident benefit claims. Your Impact: Oversee the management of accident...
-
Intermediate Representative, Accident Benefits
3 months ago
Ottawa, Canada Definity Financial Corporation Full timeJob ID : 6825 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...
-
Accident Benefits Adjuster
3 months ago
Ottawa, Canada Acara Solutions Full time**!!! Direct Placement** Acara Solutions is looking for **Accident Benefits Clerk **for our client based in **Ottawa **is a Large Personal Injury Law Firm specifically in Accident Benefits. **Salary - 70k+ DOE** **Requirements**: - Legal assistant diploma or Paralegal Diploma - 1-3 years of plaintiff personal injury experience - Ability to work with...
-
Claims Assistant Accident Benefits
2 months ago
Ottawa, Canada Definity Full timeJob ID : 6628 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...
