HR Lead Implementation Specialist, HRO

4 weeks ago

Golden Horseshoe, Canada ADP Full time

ADP

ADP is hiring a Human Resources, Lead Implementation Specialist, HRO.


• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?


Well, this may be the role for you. Ready to make your mark?

ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Human Resources, Lead Implementation Specialist is accountable for all aspects of assigned Payroll and Workforce Now (WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run(s) support, and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions, and existing account reconfiguration (for example, spin-offs) while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client-facing application involved. The IS works with medium to large-sized organizations, with no limit on the complexity or feature/functionality usage of the client. The role demands a solid foundation in project management given the size and complexity of the accounts assigned.

Ready to #MakeYourMark? Apply now

WHAT YOU’LL DO: Responsibilities


What you can expect on a typical day:


• HR Implementation: Implement and set up ADP's WFN methodology for clients, ensuring accurate and compliant HR system configurations.
• Technical Expertise: Provide technical support and guidance to clients and internal team members on HR configuration, analysis, and testing.
• Training and Development: Assist in designing and delivering training programs for clients and internal team members on WFN implementation methodology and Time system configurations.
• Project Support: Assist in managing multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction. Identify and prioritize project tasks, allocate resources, and track progress against project milestones.
• Risk Management: Identify and escalate critical issues to senior leadership as necessary. Develop and implement contingency plans to address potential project disruptions.
• Communication and Collaboration: Collaborate with clients, internal stakeholders, and cross-functional teams to ensure effective communication, collaboration, and project delivery. Provide regular updates on project status, issues, and resolutions.
• Quality Assurance: Participate in quality control processes to ensure accuracy, completeness, and compliance in payroll implementation projects.
• Mentorship: Assist in mentoring and supporting less tenured team members in their technical development.


TO SUCCEED IN THIS ROLE: Required Qualifications


• Post-secondary education or related business experience
• HR certification or designation
• Ability to organize, schedule, and facilitate effective meetings.
• Ability to multitask, probe, analyze, and problem solve.
• Detail oriented and ability to follow-through.
• Strong organization, time management and prioritizing skills.

*Quebec candidates: While French is required for Quebec-based roles, the use of the English language is also required due to the global nature of the business and the need to interact with ADP’s headquarters and international sites.

PREFERRED QUALIFICATIONS: Preferred Qualifications


• 3-5 years of human resources experience or relative field
• Effective communication: verbal and written skills in English & French
• Excellent client management, and interpersonal skills
• Ability to work mentor, be resourceful, and be a strong team player.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
• Create. Innovate. Problem-solve. Shape the future of work with people you like.
• Balance work and personal time. Flexibility to integrate work more easily into your everyday life.
• Go Global. With operations around the world, exciting new networking opportunities abound.
• Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

What are you waiting for? Apply today
Jobs.adp.ca

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

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