Senior UX Researcher

3 weeks ago

Vancouver, Canada Microsoft Full time
Are you passionate about creating user-centric digital experiences that empower people and organizations? Do you enjoy conducting both quantitative and qualitative user research and translating insights into design solutions? If so, you might be the Senior UX Researcher Microsoft Digital Studio is looking for.
Microsoft Digital Studio is a global team of designers, researchers, data scientists, and strategists who collaborate to create innovative digital products and services for Microsoft and its customers. We are looking for a Senior UX Researcher (Mixed Methods) to join our studio and lead user research projects across various domains and platforms, focusing primarily on Copilot, the Future of Work and Workplace Experiences, HR, and CELA. We are committed to discovering all the ways in which Copilot can help people and organizations achieve more.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities
  • Plan, design, and conduct user research activities such as quantitative surveys, usability tests, diary studies, and interviews.
  • Partner closely with key stakeholders across design, engineering, data science, and leadership to establish trust and deliver actionable insights in a fast-paced, rapidly changing environment.
  • Analyze and synthesize both quantitative and qualitative user data and insights to inform design decisions and strategy.
  • Communicate and present research findings and recommendations to diverse stakeholders, including product teams, senior management, and external clients.
  • Mentor and coach other researchers and designers on user research methods and best practices.
  • Collaborate with cross-functional teams to define and deliver user-centric digital solutions that meet user needs and business goals.
Qualifications Required Qualifications:
  • Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
    • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
    • OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
    • OR equivalent experience.
Preferred Qualifications:
  • Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years User Experience Research experience
    • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience
    • OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience.
  • 3+ years relevant domain experience within technology sector.
  • 3+ years experience in research methods impacting both product direction and detailed experience design.
  • Proficiency in a variety of user research methods and tools, such as qualitative and quantitative analysis, remote and in-person testing, prototyping, and data visualization.
  • Experience with online survey platforms, such as Qualtrics, Survey Monkey, or Microsoft Forms.
  • Effective communication and presentation skills, both verbal and written.
  • Analytical and problem-solving skills, with a keen eye for detail and quality.
  • A portfolio of user research projects that demonstrate your impact and process.

UX Research IC4 - The typical base pay range for this role across Canada is CAD $108,100 - CAD $199,700 per year. Microsoft will accept applications for the role until November 21, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. #J-18808-Ljbffr

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