AML Manager

4 days ago

Toronto, Ontario, Canada Insight Global Full time

AML Manager

12 Month Contract + extensions or conversion

Hybrid 2x per week - Toronto or Ottawa

Rate: 35-40/h depending on the individuals relative experience

Job Description

  • Manage a team of AML Analysts/Investigators by providing direction, setting goals, evaluating results, and conducting performance reviews to ensure departmental objectives are met.
  • Oversee alert management and distribution according to priorities set by GAML.
  • Ensure ongoing activities comply with established policies and procedures, support policy development, and assist staff with questions or issues.
  • Supervise a functionally diverse team handling high-volume, medium-to-high-complexity investigations, processes, transactions, and management reporting across multiple systems and business segments.
  • Perform quality assurance of work completed by team members and implement measures to reduce errors and quality issues.
  • Act as a key liaison with internal partners and external groups, providing subject matter expertise at the department level.
  • Serve as the main contact for resolving issues, risks, and exceptions.
  • Monitor service and control standards to align with business and departmental goals.
  • Build and maintain productive working relationships with internal and external partners.
  • Collaborate with business leaders to develop business plans and optimize resource utilization.
  • Track and communicate the effectiveness of strategies, programs, and practices within your area of expertise.
  • Lead or contribute to cross-functional and enterprise-wide initiatives, identifying risks and providing guidance on complex situations.
  • Identify and implement process efficiency opportunities, driving change management initiatives to support operational improvements.
  • Act as a brand ambassador for your business area, both internally and externally.

Required Skills and Experience

  • Category 1 banking experience.
  • Undergraduate degree (preferred).
  • Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Financial Crime Specialist (CFCS) designation (asset).
  • Five (5) or more years of relevant AML experience.
  • Prior experience in people management.
  • Proven success implementing and leading change management initiatives within operations, driving process efficiencies.
  • Expert-level AML knowledge and experience, including risk rating, AML typologies, and working knowledge of related risk areas.
  • Strong understanding of AML operations, regulatory reporting, standards, procedures, laws, rules, regulations, and industry trends (asset).
  • Advanced proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
  • Skilled in mentoring, coaching, and performance management.
  • Strong analytical and organizational skills with the ability to prioritize work, meet multiple deadlines, and manage high-volume activities.
  • Ability to work independently, make informed decisions, and manage competing projects.
  • Effective verbal and written communication skills, with the ability to tailor communication to different audiences.
  • Strong collaboration skills with the ability to build and maintain positive relationships.

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