Program Manager GE-Vernona Poland
1 month ago
The key purpose of the role is to manage client’s Digital Workspace Transformation, Transition and ensure high client and end user satisfaction, encompassing Service Excellence, Customer Experience, Service Delivery, and Operations. The Program Manager is expected to track digital Workplace Program execution progress, understanding customer business requirement, manage Risks/Issues, dependencies across multiple scope items working with diverse stakeholders and to Build, strengthen and Manage client/third party relationships to positively influence Program outcomes. Also, Manage Commercials of the program including Implementation, Support, Passthrough, Sub-contracting vendors.
Primary Qualifications15+ years of Experience in managing medium to large complex transformation/transition/service delivery with large organizations will be preferred. Strong business and domain understanding of Digital Workplace (EUC, Remote support, Device as a Service) Experience in Vendor/Stakeholder Management and IT service management processes (Incident, Problem Management, Change Management).
- Monitor service performance and analyze key metrics to identify areas for improvement and optimize service delivery.
- Collaborate with cross-functional teams to define service offerings, service level agreements (SLAs), and service catalogs.
- Maintain service level agreements (SLAs) and key performance indicators (KPIs) to measure and report on service performance.
Strong understanding of all aspects of Program Management. Good people management skills to drive program objectives. Strong business and domain understanding of EUC and DaaS. High Impact communication skills and Strong client interfacing skills and stakeholder management. Capability to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers. Reporting on all Process areas as per the Contractual agreements. Adherence to CLIENT sales, process, and collaboration tools to communicate and deliver results.
Key AccountabilitiesThe primary accountabilities include:
- Act as a senior consultant to customers and project teams in the analysis of business requirements and the design of technical solutions.
- Preparation of High level as well as low level solution design documents.
- Define requirements and guidelines, and oversee the process of maintaining all necessary network documentation (topology diagrams, addressing and device connectivity and configuration details, etc.).
Candidate must be located within Wroclaw-Poland or be willing to relocate to the area. This position may require travel and requires working from client/Vendor premises / office location. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.
Mandatory tools knowledgeMS Office (Excel, word, power point, outlook), ServiceNow
Language RequirementBusiness communication fluency (Read, write, speak) in English
Service Delivery DomainDaaS, EUC
CountryPoland
State / Region / ProvinceDolnoslaskie
Work LocationWroclaw
Interest GroupInfosys Limited
SkillsetTechnology | EUC | EUC-Others
CompanyITL Poland
Role Designation836ASRPRMG Senior Project Manager
#J-18808-Ljbffr-
Field Engineering Program
1 week ago
Old Toronto, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland. GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced...
-
Field Engineering Program
1 week ago
Old Toronto, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland. GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced...
-
Field Engineering Program
1 week ago
Old Toronto, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland. GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced...
-
Field Engineering Program
1 month ago
Old Toronto, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland. FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation sector. Our team includes more than...
-
Field Engineering Program
1 month ago
Old Toronto, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland. FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation sector. Our team includes more than...
-
Field Engineering Program
1 month ago
Old Toronto, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland. FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation sector. Our team includes more than...
-
Field Engineering Program
1 day ago
Old Toronto, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland.GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced...
-
Field Engineering Program
1 day ago
Old Toronto, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland.GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced...
-
Field Engineering Program
1 day ago
Old Toronto, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland.GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced...
-
Field Engineering Program
1 month ago
Toronto, ON, Canada FieldCore Full timeFieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland. FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation sector. Our team includes more than 10,000 of the...
-
Field Engineering Program
7 days ago
Toronto, ON, Canada FieldCore Full timeFieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland. GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research,...
-
Project Director
4 days ago
Old Toronto, Canada Innovaderm Full timeProject Director (Poland) Poland CRO - Project Management Full-time The Project Director is responsible for oversight of the conduct of a program or portfolio of clinical studies or large global multicentered trials with large study budgets. The portfolio may comprise studies for specific customers, and/or a group of studies within the same therapeutic area...
-
Project Director
4 days ago
Old Toronto, Canada Innovaderm Full timeProject Director (Poland) Poland CRO - Project Management Full-time The Project Director is responsible for oversight of the conduct of a program or portfolio of clinical studies or large global multicentered trials with large study budgets. The portfolio may comprise studies for specific customers, and/or a group of studies within the same therapeutic area...
-
Project Director
4 days ago
Old Toronto, Canada Innovaderm Full timeProject Director (Poland) Poland CRO - Project Management Full-time The Project Director is responsible for oversight of the conduct of a program or portfolio of clinical studies or large global multicentered trials with large study budgets. The portfolio may comprise studies for specific customers, and/or a group of studies within the same therapeutic area...
-
Field Engineering Program
7 days ago
Toronto, ON, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland. GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced...
-
Field Engineering Program
1 month ago
Toronto, ON, Canada FieldCore Full timeDescription FieldCore is looking for engaged and driven individuals with a passion for engineering to join our Field Engineering Program and Technical Field team based in Poland. FieldCore, a GE company, is an independent, industrial field services organization focused on World-Class Execution across the power generation sector. Our team includes more than...
-
Ge Poweron Reliance
1 month ago
Toronto, Canada ALM Interactive Soft Sol Pvt Ltd Full time4 + Years of Exp Required **Essential Responsibilities** Be a key member of the project core team that maintains, enhances, and supports the market system and our customer’s use of it. Work with the customer to help translate their market system needs into actionable written requirements. Help the team and the customer translate market requirements...
-
Cloud Systems Engineer
1 month ago
Old Toronto, Canada mParticle Full time***NOTE: This role will work day-shift hours in Poland timezone as a part of a follow-the-sun global production engineering team. The hours will be 7am-3pm. We will only consider candidates who are located in Poland. About mParticle mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping...
-
Cloud Systems Engineer
1 month ago
Old Toronto, Canada mParticle Full time***NOTE: This role will work day-shift hours in Poland timezone as a part of a follow-the-sun global production engineering team. The hours will be 7am-3pm. We will only consider candidates who are located in Poland. About mParticle mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping...
-
Cloud Systems Engineer
1 month ago
Old Toronto, Canada mParticle Full time***NOTE: This role will work day-shift hours in Poland timezone as a part of a follow-the-sun global production engineering team. The hours will be 7am-3pm. We will only consider candidates who are located in Poland. About mParticle mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping...
