Assistant Store Manager, Royalmount

3 months ago

Montréal QC, Canada Michael Kors Full time

ASSISTANT(E) GÉRANT(E) DE MAGASIN

QUI VOUS ÊTES :

Nos dirigeants chez Michael Kors sont des personnes élégantes et avant-gardistes qui ont la volonté d'obtenir des résultats et une passion pour l'engagement client. Un(e) Assistant(e) gérant(e) de magasin performant travaillera aux côtés d'une équipe axée sur l'expérience client et sur l'établissement de relations durables. Vous êtes un moteur commercial stratégique qui motive l'équipe et exécute des processus commerciaux et opérationnels efficaces au quotidien. Vous aiderez à favoriser et à travailler dans un environnement amusant, inspirant et enrichissant avec des opportunités de développement et de croissance.

CE QUE VOUS FEREZ :

  • Générer des résultats en offrant une expérience client élevée
  • Diriger et exécuter les tâches clés d'ouverture et de fermeture et les tâches opérationnelles.
  • Démontrer de la flexibilité et un désir de croissance individuelle dans un environnement de magasin au rythme rapide
  • Favoriser les relations avec les clients en développant et en coachant l'équipe sur la connaissance des tendances actuelles, du style et des techniques de vente.
  • Assurer le plus haut niveau de normes de service à la clientèle tout en exerçant un leadership et des capacités multitâches avec excellence.
  • Construire un livre client en établissant des relations avec les clients pour générer du trafic supplémentaire et créer un engagement client
  • Stimuler les ventes omnicanal en utilisant tous les outils et technologies disponibles

VOUS DEVEZ AVOIR :

  • 3 ans et plus d'expérience pertinente en gestion de commerce de détail

NOUS AIMERIONS VOIR :

  • Un esprit d'initiative avec le désir d'encadrer et de développer des qualités personnelles de leadership
  • Énergique, motivé et engageant; un véritable ambassadeur de la marque avec un amour pour la mode
  • Connaissance de la clientèle avec la capacité d'établir des relations clients durables
  • Obsédé par le service client ; capacité à vendre avec une passion pour le style et un amour pour la mode
  • Personne avertie en technologie avec un esprit d'entreprise

LES AVANTAGES

  • Remise multimarque
  • Horaire flexible
  • Mobilité interne entre Versace, Jimmy Choo, Michael Kors
  • Ventes exclusives aux employés
  • Attribution de vêtements

ASSISTANT STORE MANAGER

WHO YOU ARE:

Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.

WHAT YOU’LL DO:

  • Drive results through delivering an elevated customer experience
  • Lead and execute key opening and closing duties and operational tasks.
  • Demonstrate flexibility and desire for individual growth in a fast-paced store environment
  • Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
  • Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
  • Build a client book through establishing client relationships to drive additional traffic and create client engagement
  • Drive Omni channel sales by utilizing all available tools and technology

YOU’LL NEED TO HAVE:

  • 3+ years of relevant retail management experience

WE’D LOVE TO SEE:

  • A self-starter with the ability to mentor and continue to develop personal leadership qualities
  • Energetic, motivated and engaging; a true brand ambassador with a love for fashion
  • Knowledge of clienteling with the ability to build lasting customer relationships
  • Customer service obsessed; ability to sell with a passion for styling and love for fashion
  • Technologically savvy individual with an entrepreneurial spirit

THE BENEFITS

  • Cross-Brand Discount
  • Flexible schedule
  • Internal mobility across Versace, Jimmy Choo, Michael Kors
  • Exclusive Employee Sales
  • Clothing Allotment

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Accommodations for applicants, including applicants with disabilities, are available in all aspects of the Company’s selection and recruitment process, upon request. If you require any form of accommodation, please contact the Human Resources department at CanadaHR@michaelkors.com.

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