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Customer Development Representative

2 months ago

Nova Scotia, Canada WIKA Group Full time

Company Description

The WIKA Group is a global market leader in pressure and temperature measurement, level, force, flow, and calibration technology. With a broad portfolio of high-precision instruments, IIoT solutions, and services, WIKA is a reliable partner for industrial measurement technology. The family-run business, founded in 1946, has 11,200 employees globally, working on innovative sensing solutions at locations like the Innovation Center in Klingenberg.

Role Description

This is a full-time remote role as a Customer Development Representative. The role involves day-to-day tasks related to customer development and engagement to support the company's industrial measurement technology solutions.

Specific responsibilities:

· Maintain assigned customer base within the strategic team through phone and digital formats.

· Work alongside TTR and contribute within the strategic team and to its success.

· Review and analyze leads and opportunities thru CRM and multiple platforms to provide input to TTR.

· CRM Support and updates as required within the team.

· Travel as required to support customer base (must be pre-approved)

· Product knowledge

· Set budgets for customer base.

· Maintain acceptable margin levels (profit) in conjunction with the TTR.

· Communicating new products and promote use of WIKA products.

· Responsible for growing sales in assigned accounts in a defined area of responsibility.

· Research and development of new customers.

· Communicate effectively with Inside Sales team / projects group on quotes/problem solving.

· Resolve customer’s complaints and concerns.

WIKA will provide:

· Competitive salary

· Attractive health, dental, Short Term, Long Term, Life benefits

· Participation in a group RRSP plan with matching contributions. 

· Family like culture

· Internal growth – promote within

Knowledge, Skills & Abilities:

· Electrical and/or Instrumentation Technologist and or C-TECH or C.E.T Designation or equivalent industry experience preferred.

· High School diploma.

· Experience in the Process Industry an asset

· WIKA Product knowledge or ability to rapidly learn.

· Self-motivated and able to work with minimal supervision.

· Excellent organization skills with ability to multitask.

· Excellent interpersonal skills.

· Strong written and oral skills to enable effective communication.