Customer service agent

3 days ago

Montreal, Canada Équipements adaptés Physipro inc. Full time

Expanding company. Dynamic equis. Medical domain. Valuation. Possibility of advancement. Flexible hours. Do you want to live a new work experience where respect, flexibility, team spirit reign and where the human being is at the heart of the concerns of the company? Stop looking, we are hiring team players like you at Physipro Physipro is a Sherbrooke team that makes the difference in the lives of people with reduced mobility internationally.Under the supervision of the Sales Director, the Custtomers Service Agent is responsible for providing Physipro's English-speaking and French-speaking clientele with personalized service tailored to their needs. He or she develops close relationships and trust with the various business partners. From submission to invoicing to after-sales service, the customers Service Agent ensures rigorous follow-up to his customers and providers in each of these stages and emphasizes the satisfaction of those this. In addition, the Sales and customers Service Agent collects customer feedback and suggestions that will enable continuous improvement of our management processes.Being an organized and responsible person;Demonstrate professionalism and seriousness;Know how to manage priorities and pressure;Have excellent communication skills in both French and English, both orally and in writing;Have a very good knowledge of the MS Office suite (Excel, Word, Outlook, PowerPoint).Have good aptitudes for team work.

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