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IT Field Operations Coordinator

3 months ago

Fort St John, Canada Pacific Canbriam Energy Full time

THE COMPANY

Headquartered in Calgary, Alberta and with operations near Fort St. John, British Columbia, Pacific Canbriam Energy Limited (“PCE”) is committed to our 5Cs business philosophy of creating benefits for our Community, Country, Climate, Customer, and Company.

PCE believes that the quality of its resource is a strategic asset that differentiates the company. Early efforts to identify a scalable, low cost supply source led to a focus in the Altares and Kobes Montney regions in northeast B.C. The Montney is a world class resource and Altares is among the highest quality areas. The region possesses a unique combination of thickness and over-pressure, which contributes to highly efficient stacked resource development and strong well deliverability. Pacific Canbriam’s Montney resource also possesses a high liquids content and overall rock quality that translates into a highly competitive supply cost.

We believe that teamwork is the foundation of our success. We have established a culture where problem solving skills and critical thinking are highly valued. Individual technical disciplines collaborate to achieve common objectives and continuously improve results. PCE’s strategy and its culture are centred on this commitment.

PCE is committed to protecting people and the environment through responsible natural resource development. We are proud to engage in industry-leading sustainability practices and promote continuous improvement throughout all areas of environment, social and governance (ESG) topics.

The next iteration of our integrated approach relates to the planned export of our natural gas to markets in growing economies overseas. To achieve this aim, PCE will supply B.C.’s proposed Woodfibre LNG project, which will liquefy the natural gas and load it into vessels. The natural gas will be shipped to international markets to help supply the energy the world needs.

OUR FACILITIES

Our fully sweet natural gas operation is centralized around our main Altares shallow cut refrige plants located approximately 124 kms northwest of Fort St. John, BC near Hudson’s Hope, BC. We have a Plant, Field, and water handling division all supported by our in-house maintenance department, complete with a warehouse and maintenance shop. We generate power, recycle our produced water and make our fuel gas. We commissioned a third phase of expansion at our large central processing facility in February 2022 and are working towards completing another phase of expansion by the end of this year.

PCE has invested extensive amount of capital in our water infrastructure to facilitate high water recycling rates and a full life cycle approach to water management. We are continuously expanding our storage requirements and evaluating internal water disposal options to align with our growth strategy.

PCE strongly believes in responsible development and we are continuously implementing improvements within our operations to lower emissions.

THE POSITION

PCE is searching for an IT Field Operations Coordinator who will be responsible for providing technical support services and implementation for current and future infrastructure systems and applications across several disciplines and locations. This role supports all Pacific Canbriam Energy Fort St. John staff and remote locations. Participates in planning, implementing and testing of network, Infrastructure, systems and application changes and upgrades. Works with the Site IT and Operations to coordinate the development, deployment and optimization of IT systems, telecom and infrastructure. This role is based in our Fort St. John office.

Key Responsibilities

  • Support, maintenance, development and evaluation of all site infrastructure systems, including desktops, laptops, servers, LANs, WANs, Internet, intranet, security, wireless, applications and voice communications.
  • Function as an expert user with both IT and application expertise and serve as a cross-functional, knowledgeable, single point of contact for Fort St. John staff and contractors.
  • Manage and support internal infrastructure, hardware (servers/desktops), data center interactions, and network security.
  • Provide technical support to all users and translate user and/or system requirements into functional specifications.
  • Create project documents and associated planning documents; create stakeholders’ analysis and facilitate stakeholder meetings.
  • Create network cabling as per Pacific Canbriam Standards.
  • Implement cybersecurity policies, procedures and protocols.
  • Create business requirements, functional specifications and technical requirements when required.
  • Complete data analysis in both software testing and implementations, including software/hardware evaluations and upgrades.
  • Provide support by bridging communication between vendors, site IT and operations teams.
  • Deploy new software version releases and updates; troubleshoot end-user feedback and implement solutions.
  • Provide site Operations users with knowledge, training, and support when needed.
  • Manage IT assets, including maintenance of component inventory and related documentation.

THE INDIVIDUAL

This role is both exciting and challenging, suitable for a candidate who is eager to contribute to a growing organization.

About You

  • Self-starter who is driven to find solutions.
  • Works effectively with diverse, multi-disciplinary teams.
  • Strong organizational, communication, and interpersonal skills.
  • Demonstrated ability to manage multiple tasks concurrently with minimal supervision.
  • Excellent analytical and problem-solving abilities.
  • Exceptional time management skills and the ability to prioritize work effectively.
  • Ability to understand end-user urgency and sensitivity of issues and consistent follow through on delivery to the customer on time.
  • Hands-on experience and excellent knowledge in troubleshooting Windows Operations systems: Windows 10 Pro, Windows 11 Pro, Windows Server 2019 & Windows Server 2022.
  • Hands-on experience and good knowledge of network cabling, switching, routing, wireless and firewalls.
  • Advanced knowledge of Microsoft Office, Adobe Acrobat, MS Visio and MS Project.
  • Exceptional knowledge of computer and laptop hardware.
  • Knowledge/understanding of Windows 200x Servers, SharePoint, SQL Server, Microsoft Exchange 20xx, Active Directory, DNS, TCP/IP, Fortinet switches and firewalls, LAN/WAN setups, VPN, Starlink setup and Voice over IP communication.
  • Preferred knowledge of Fortinet, and Cisco products.

Qualifications

  • Bachelor's degree or diploma in Computer Information Systems or Computer Science.
  • Minimum of 5 years’ extensive, hands-on experience with IT service management and IT Infrastructure, administration and maintenance.
  • Minimum of 2 years telecommunication systems administration and maintenance.
  • Network and OT experience strongly preferred.
  • Minimum 2 years in Oil and Gas experience.
  • Valid driver’s license and willingness to travel to various sites within British Columbia (Fort St. John sites).
  • Occasional overtime will be required.

APPLICATION PROCESS

Please submit your resume and address your cover letter to the Manager, IT indicating your interest in the position and how your experience meets or exceeds the qualifications. Pacific Canbriam Energy thanks all candidates however only those selected for an interview will be contacted.

PCE is proud to be an equal opportunity employer. We firmly believe that having a diverse team not only celebrates our differences, but also drives innovation while optimizing performance. We commit to fostering a diverse, equitable and inclusive environment, where talented people collaborate to continuously improve - collectively building an extraordinary vision for the future.

PCE encourages qualified applicants of any race, religious belief, colour, national or ethnic origin, disability, age, marital or family status, sex or sexual orientation, gender identity or expression to apply. Hiring decisions are based on merit, qualifications and unique business needs. We do not tolerate any discrimination, harassment or workplace violence and will investigate and remedy any claims in a timely manner and take appropriate corrective action.

PCE is committed to providing reasonable accommodations for qualified individuals with disabilities. If you require assistance with this application please reach out to HR@pacific-canbriam.ca.

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