Director of Sales
3 weeks ago
The employee’s responsibilities shall include, but not be limited to the following:
Designing and implementing strategic plans to reach sales targets
Developing and promoting weekly, monthly and quarterly sales objectives
Drafting detailed and accurate sales reports
Working with Sales team and Internal team to better service our customers
Establishing a sales training program to train new sales representatives
Meeting with other directors to ensure all departments are aligned with sales objectives
Regularly meet with sales team (in-territory, by phone or by Zoom) to discuss sales strategies & improvements, gaining greater real estate with existing customers and opening new doors
Dealing with Special Customer Requirements to build sales, to include: rebate negotiations based on tiered annual volume, free freight, discounts, incentives, etc.
Resolving account disputes escalated from the Customer Service Manager
In territory travel with all reps initially (to understand territory/customer nuances & rep approach/challenges), and moving forward, with regions experiencing sales deficiencies
Travel to some or all of the following trade shows: Toronto Market Week; Atlanta Gifts & Home Furnishings Market (ATL Market), and other US Gift & Home Shows, as required; Paris Maison & Objet (to attend vendor strategic sales meetings, conduct supplier relations, attend vendor dinners & help source lines)
Hiring & firing of sales representatives & agencies
Territory divisionalization & sales team expansion
Establishing sales programs & incentives to promote increased revenues
Direct national/key accounts sales & administration and in-support of sales representative sold national/key accounts
Motivating, cultivating and incentivizing rep performance
Providing leadership to the field representatives, in establishing new market opportunities
Organize Bi-Annual National Sales Meetings/training through Zoom
Organizing provision of seasonal sales materials, catalogues & showroom samples for sales representatives with Sales Operations Coordinator or National Sales Manager
Create marketing campaigns with Director of Marketing & Merchandising
Report analysis (to determine territory productivity, etc.)
Software integration support (SalesForce, Brandwise) with Systems Manager
CANDIDATE CRITERIA, KEY SKILLS & ASSETS REQUIRED
Understanding of fashion/market trends & styles, and how they relate within the gift industry
Advanced Microsoft Excel skills
Entrepreneurial spirit and creative thinker with a dynamic personality, having a strong vision on how to meet core objectives
Strong engagement in company objectives
Strong technical/computer skills (with ability to extract reports from company’s ERP) and advanced understanding of MS Office applications
Analytical skills
Ability to motivate - interpersonal skills
Understanding of overall industry dynamics amongst key manufacturers, distributors, agencies and reps, within Canada and the US
Have a network of reps (and other industry contacts) to help facilitate hiring of strong rep candidates, across Canada
Lives in the Greater Toronto Area (GTA), has the ability to travel daily to office in the GTA, if required, or willing to relocate from other parts of Canada
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