Lead Product Manager

4 weeks ago

Vancouver, Canada Royal Bank of Canada Full time

Job Summary

Job Description

What is the opportunity?

In this role, you will deliver product expertise and onboarding support for complex cash management products. You will work directly with commercial clients on a project basis to complete the onboarding of connectivity, payables, receivables and reporting products. You will also partner with and serve as a primary product advocate between RBC clients, Commercial Financial Services (CFS), Corporate Client Group (CCG) treasury solution salesforce, integration / servicing teams, and product teams to answer questions and address client-specific requirements, enabling consistency and accuracy in client communications.

What will you do?

  • Project manage the customer implementation in line with the quality and time commitments and achieve high levels of customer satisfaction
  • Coordinate with stakeholders (including Relationship Managers, Product teams, sales managers, client service teams, legal, etc.) to deliver the solutions in a coordinated and timely manner to realize revenue
  • Enhance productivity and sustain high quality client centric service culture
  • Drive innovation and industry best practice in coordination with product team in the development and delivery of client implementation methodologies, tools and techniques
  • Develop tools and techniques to support the provisioning, management and trouble-shooting of technology-based issues as part of client implementation lifecycle
  • Program and change management – promote a culture of professional program/ project leadership in a client facing delivery environment, with accountability for all implementation activities as part of client transition through the solutions delivery to business-as-usual
  • Governance & control – focus on the effective management of delivery, commercial & operational risk as part of deal execution and fulfilment lifecycle

What do you need to succeed?

Must-have

  • 5+ years of experience & strong subject knowledge in commercial banking and cash management
  • Proven ability to prioritize and adapt to a fast paced environment, as this is an intense high volume project role requiring above average organizational skills and a proven capacity for time management across several projects.
  • Willingness to learn new skills while building partnerships with stakeholders and fostering team work
  • Excellent written and verbal communication skills; notably the ability to straddle high-level / strategic client conversations and the technical nuances of the product platform

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

Job Skills

Communication, Interpersonal Relationship Management, Project Management, Results-Oriented

Additional Job Details

Address: 16 YORK ST:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2024-08-07

Application Deadline: 2024-08-21

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

#J-18808-Ljbffr

  • Lead Concession Manager

    4 weeks ago

    Vancouver, Canada Lead Discovery GmbH Full time

    We are hiring two Lead Concession Managers who will work as part of the team who oversee the general day-to-day operations of our on-site bar and concession. The Lead Concession Managers are responsible for: Keeping the Concession work areas and storage rooms clean and organized. Ensuring that the shift runs smoothly and efficiently. Ensuring the fridges...

  • Lead Concession Manager

    4 weeks ago

    Vancouver, Canada Lead Discovery GmbH Full time

    We are hiring two Lead Concession Managers who will work as part of the team who oversee the general day-to-day operations of our on-site bar and concession. The Lead Concession Managers are responsible for: Keeping the Concession work areas and storage rooms clean and organized. Ensuring that the shift runs smoothly and efficiently. Ensuring the fridges...

  • Product Design Director

    20 hours ago

    Vancouver, British Columbia, Canada Product Disrupt Full time

    About the RoleWe are seeking a highly experienced Product Design Director to lead our Growth and Revenue team. As a key member of our Product Design organization, you will be responsible for driving the design vision and strategy for our top-of-funnel and Go-to-Market user experience.Key ResponsibilitiesCollaborate with Product, Engineering, and Go-To-Market...

  • Product Design Director

    5 hours ago

    Vancouver, British Columbia, Canada Product Disrupt Full time

    About the RoleWe are seeking a highly experienced Product Design Director to lead our Growth and Revenue team. As a key member of our Product Design organization, you will be responsible for driving the design vision and strategy for our top-of-funnel and Go-to-Market user experience.Key ResponsibilitiesCollaborate with Product, Engineering, and Go-To-Market...

  • Lead Concession Manager

    4 weeks ago

    Vancouver, Metro Vancouver Regional District, CA Lead Discovery GmbH Full time

    We are hiring two Lead Concession Managers who will work as part of the team who oversee the general day-to-day operations of our on-site bar and concession. The Lead Concession Managers are responsible for: Keeping the Concession work areas and storage rooms clean and organized. Ensuring that the shift runs smoothly and efficiently. Ensuring the fridges...

  • Director, Product Design

    3 months ago

    Vancouver, Canada Product Disrupt Full time

    Director, Product Design - Growth & Revenue We’re looking for a highly collaborative Product Design leader to help advance our mission to help everyone with a need for automation find success with Zapier. Our Growth and Revenue group is responsible for our prospective customer and early user product journeys, including our acquisition experience, sign-up...

  • Lead Backend Software Engineer

    3 weeks ago

    Vancouver, British Columbia, Canada Product and Technology Full time

    Join Our Team as a Lead Backend Software EngineerCompany: Product and TechnologyWork Type: Full-time, HybridLocation: Remote/HybridAbout Us:We are a leading travel retail and corporate travel management company with a global presence. Our mission is to provide exceptional travel experiences and solutions to our clients. We are dedicated to innovation and...

  • Lead Backend Software Engineer

    3 weeks ago

    Vancouver, British Columbia, Canada Product and Technology Full time

    Position Overview:Join our dynamic team at Product and Technology as a Senior Backend Engineer specializing in Golang. We are a leading entity in the travel retail and corporate travel management sector, dedicated to delivering exceptional services.Key Responsibilities:- Develop and maintain robust backend systems using Golang.- Collaborate with...

  • Sr. Product Designer, Design Systems

    3 months ago

    Vancouver, Canada Product Disrupt Full time

    About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s...

  • Sr. Product Designer, Design Systems

    3 months ago

    Vancouver, Canada Product Disrupt Full time

    About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s...

  • Lead Product Manager

    3 weeks ago

    Vancouver, Canada Electronic Arts Inc Full time

    Requisition Number: 185384 Position Title: Sr. Product Manager II External Description: Lead Product Manager - SDKThe EA Digital Platform (EADP) group is the core powering the global EA ecosystem. We provide the foundation for all of EA's incredible games and player experiences with high-level p

  • Lead Product Manager

    3 weeks ago

    Vancouver, Canada Electronic Arts Full time

    Lead Product Manager - SDKThe EA Digital Platform (EADP) group is the core powering the global EA ecosystem. We provide the foundation for all of EA’s incredible games and player experiences with high-level platforms like Cloud, Commerce, Data and AI, Gameplay Services, Identity, and Social. By providing reusable capabilities that game teams can easily...

  • Lead Product Manager

    3 weeks ago

    Vancouver, Canada Electronic Arts Inc. Full time

    Lead Product Manager - SDK The EA Digital Platform (EADP) group is the core powering the global EA ecosystem. We provide the foundation for all of EA’s incredible games and player experiences with high-level platforms like Cloud, Commerce, Data and AI, Gameplay Services, Identity, and Social. By providing reusable capabilities that game teams can easily...

  • Lead Product Manager

    4 weeks ago

    Vancouver, Canada Electronic Arts Full time

    Lead Product Manager - SDKThe EA Digital Platform (EADP) group is the core powering the global EA ecosystem. We provide the foundation for all of EA’s incredible games and player experiences with high-level platforms like Cloud, Commerce, Data and AI, Gameplay Services, Identity, and Social. By providing reusable capabilities that game teams can easily...

  • Lead Product Manager

    4 weeks ago

    Vancouver, Canada Electronic Arts Inc. Full time

    Lead Product Manager - SDK The EA Digital Platform (EADP) group is the core powering the global EA ecosystem. We provide the foundation for all of EA’s incredible games and player experiences with high-level platforms like Cloud, Commerce, Data and AI, Gameplay Services, Identity, and Social. By providing reusable capabilities that game teams can easily...

  • Lead Product Manager

    4 weeks ago

    Vancouver, Canada Electronic Arts Inc. Full time

    Lead Product Manager - SDK The EA Digital Platform (EADP) group is the core powering the global EA ecosystem. We provide the foundation for all of EA’s incredible games and player experiences with high-level platforms like Cloud, Commerce, Data and AI, Gameplay Services, Identity, and Social. By providing reusable capabilities that game teams can easily...

  • Lead Product Manager

    4 weeks ago

    Vancouver, Canada Electronic Arts Full time

    Lead Product Manager - SDKThe EA Digital Platform (EADP) group is the core powering the global EA ecosystem. We provide the foundation for all of EA’s incredible games and player experiences with high-level platforms like Cloud, Commerce, Data and AI, Gameplay Services, Identity, and Social. By providing reusable capabilities that game teams can easily...

  • Lead Production Manager

    3 weeks ago

    Vancouver, British Columbia, Canada Borderless Capital Full time

    WHAT DEFINES BORDERLESS CAPITAL? At the heart of Borderless Capital's achievements are dedicated and enthusiastic individuals. We take pride in fostering a collaborative, inclusive, and innovative atmosphere. Whether it's developing groundbreaking financial solutions or enhancing technology that empowers others, we are committed to continuous improvement....

  • Client Services Manager

    3 months ago

    Vancouver, Canada Product Care Recycling Full time

    **Client Services Manager** Office Location: 2238 Yukon Street, Vancouver, BC **About The Position** The Client Services Manager is responsible for the management of participant and revenue services on behalf of Product Care, for our client’s programs in California, Connecticut, Rhode Island and Oregon, etc. for the end-of-life collection and recycling...

  • Lead Product Manager

    3 months ago

    Vancouver, Canada AccelByte Full time

    At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox...