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Business Continuity Specialist

2 months ago

Old Toronto, Canada Fidelity Canada Full time
Job Description

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

How You’ll Make an Impact

The main purpose of this role is to help coordinate the development, maintenance, monitoring and testing of the FIC Business Contingency program. This includes the planning BCP tests, BCP documentation and corporate BCP reporting. This role also plays an active role in supporting the business during actual BCP events.

This includes logistical planning, event coordination, communication, and supporting business resumption. This role is also responsible for coordinating specific divisional audits. This includes coordinating & communicating with external auditors, internal BU stakeholders and monthly reporting to CS, Compliance Executives & management.

What You Will Do

  • Coordinate the execution of the business continuity program exercises - monthly production work day, quarterly Disaster Recovery tests and internal training events such as tabletops or scenario based testing exercises.
  • Act as a primary in the maintenance of continuity documentation and continuity systems, including Emergency Notification System (ENS), BCP hotline (phone and on Fidelity.ca), Beacon (BCP book of record system) and inSite BCP continuity page.
  • Work with business units on development and maintenance of BCP plans and strategies (including but limited to Business Impact Analysis, Threat Assessments, Contagious Illness strategies, Remote access requirements, telecom re-direct requirements, etc); Assist and support ongoing analysis, documenting and testing of all functions (focusing on critical functions); Develop and implement improvements and efficiencies within departmental continuity plans as required.
  • Partner with Disaster Recovery, Telecom and other IS teams to review and develop business recovery requirements and strategies; ensure appropriate testing including test preparation, post mortem analysis and test issues are documented, investigated, resolved or corrective actions will be applied when possible.
  • Implement communication strategy to keep business units aware and up to date on Continuity program and upcoming requirements.
  • Serve as central information and communications coordinator for designated audit projects.
  • For an actual business disruption during or after business hours, participate in mitigation efforts and coordinate recovery activities with various teams; Provide support for incident management team as required.

What We’re Looking For

  • College or University degree or equivalent working experience.
  • At least 2 years analytical experience in business impact analysis, risk assessments, strategy formulation, testing, creation of training programs, and previous business continuity plan development experience.
  • Professional certification from either the Disaster Recovery Institute, International (CBCP-level) or the Business Continuity Institute (FBCI-level).

The Expertise You Bring

  • Ability to think analytically to generate options for progressing BC strategies; Ability to develop innovative approaches using best practices generated internally and externally to continuously improve the BC Program.
  • Computer literacy in MS Office Suite and working knowledge of BC planning software (i.e. LDRPS, ENS).
  • Strong organizational skills and time management skills; detail and accuracy oriented.
  • Ability to take on initiatives without supervision.
  • Strong written and verbal communication skills.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People

• Great Place To Work Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams

• LinkedIn Top Companies in Canada

• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer

Designations

• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team

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