Production Manager

3 days ago

Edmonton, Canada CARSTAR Canada Partnership, LP. Full time
Reports To

Front Office Management

Department

General Manager

Job Summary & Qualities

The Production Manager is responsible for overseeing the efforts of the shop. The Production Manager must have experience in high-quality collision repair. The Production Manager must be an effective leader with above-average management and supervisory skills and must have a good understanding of insurance claims procedures and policies. The Production Manager must be able to delegate responsibilities to those reporting to them. It is imperative that this manager possess a good work attitude, excellent personal time management and organizational skills, and foster a positive team spirit both within the department as well as between other departments in support of the overall philosophy of the company and fellow employees.

Duties/ResponsibilitiesAdministration of Employees
  • Approve all time cards daily
  • Document employee concerns related to the production environment
  • Manage the time clock maintenance and accuracy
  • Co-ordinate Health and Safety meetings/audits
  • Ensure MSDS sheets are kept current
  • Ensure the safety plan has been reviewed with all staff
  • Ensure daily mention of any near misses that could cause injury to an employee
  • Manage WSIB post non-compliance issues as per action plan
Supervision and Leadership of Production Staff
  • Supervise the recruiting, hiring, training, counseling, and dismissal of all production personnel
  • Supervise the handling of the productive employee’s time cards and ensure that each productive employee keeps proper track of time consumed on each job
  • Monitor the control and approval of any production overtime
  • Establish performance goals for all technical employees
Monitoring Quality Control
  • Maintain company standards of repair quality
  • Maintain specific gross profit and efficiency standards established for each department as it relates to production
  • Maintain a strong relationship with field appraisers
  • Frequently inspect the work in process to identify any special repair concerns
Materials and Safety Management
  • Supervise and maintain the performance of the Parts Manager or the Parts Department
  • Recommend tool and equipment purchases
  • Test drive vehicles to ensure proper repair
  • Knowledge of WHMIS requirements
  • Ensure that the production area is a safe and clean environment for working
Experience/Skill Requirements
  • 2-5 years experience in Management or the industry
  • Functional/Technical Knowledge
  • Management Software (Mitchell and/or Summit) – INTERMEDIATE
  • Microsoft Office Software (Word, Excel, Outlook) – INTERMEDIATE
  • Estimating Software (Audatex and/or Mitchell) – INTERMEDIATE
  • WHMIS
  • First Aid
  • Work independently without close supervision
  • Flexible/adaptable to constant change
  • Strong tact and diplomacy; ability to interact with all levels of personnel
  • Highly organized; ability to handle multiple concurrent assignments
  • Ability to prioritize, organize, and plan work under own initiative
  • Strong communication skills (reading, writing, speaking, listening)
  • Ability to train others
  • Developed reasoning/problem-solving skills; analytical and decision-making skills
  • Able to motivate and manage production team
  • Professional leadership ability
Occupational Qualifications
  • General Physical Skills (Carrying, lifting – 60 lbs, squatting, kneeling, pushing, standing, sitting, walking, reaching, pulling)
  • Repetitive motion
  • Driving, must have a valid license

On-the-Job Exposure to the following elements:

  • Fumes
  • Dirt
  • Chemicals/Toxins
  • Heat/Cold

*All duties/responsibilities/experience are subject to change.

**This position is for an independently owned and operated location and not with CARSTAR CANADA SPV LP. All employment-related decisions including hiring, firing, scheduling, and rate of pay are determined by the independent franchise owner.

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