Senior Product Manager

2 months ago

Calgary, Canada Absorb Technology Full time

"As a Product Manager at Absorb, you have a great opportunity to really own and build your area of Product. We work hard to deliver high quality, high value, user-focused features to our clients in an iterative fashion. You also have the opportunity to work with a lot of bright minds and this makes the day-to-day highly engaging. When you work at Absorb you definitely feel like you're part of an overall team working towards the same goals, and I would say our culture is supportive, collaborative, and most importantly, fun" - Pamela, PM, Calgary

About the role:

As a Senior Product Manager at Absorb, you'll be the key driver behind our product strategy and roadmap. You'll dive deep into understanding our customers, the Absorb business, and the market to create products that delight and help Absorb lead the LMS space. You'll work with the latest AI innovations, upskilling techniques, and personalization tools to build products that truly wow our users.

Your Role:

As a Senior Product Manager at Absorb, you’ll design and implement strategies that empower customers to educate their audiences efficiently, minimizing overhead and maximizing impact. Imagine being the key player who navigates through ambiguity, transforms market insights into actionable strategies, and creates vibrant, engaging communities. You’ll collaborate with a team of passionate professionals, manage relationships with stakeholders, and bring exciting new products to life.

What you'll do:

  1. Enhance Customer Efficiency: Determine strategy and measure outcomes to allow customers with self-serve tools and functionality to help them educate and engage their audience.
  2. Build Thriving Communities: Lead the development and management of community features, focusing on creating experiences that drive learner engagement and moderation capabilities to keep communities healthy and vibrant.
  3. Conduct Customer Discovery: Perform market research, interview customers, review data to identify customer pain points and opportunities.
  4. Drive Product Development: Guide our product from concept to launch. Collaborate with cross-functional teams to translate insights into actionable features and improvements.
  5. Navigate Uncertainty: Embrace the challenge of making impactful decisions in ever-evolving scenarios. Your adaptability and strategic thinking will turn ambiguity into opportunity.
  6. Inspire and Lead: Set a visionary path for your team, inspire innovation, and contribute to a product culture designed to facilitate doing the best work of your career.

What you'll bring:

  1. 5+ years of experience in Product Management or similar experience in B2B SaaS organizations
  2. Empathetic & curious, strength in using customer research, qualitative and quantitative data to make decisions
  3. Excellent team and relationship building abilities, with both internal and external parties (engineers, business stakeholders, partners, etc.)
  4. Strong communication and writing skills, including the ability to distil complex topics into effective, executive-friendly presentations.
  5. Expertise in applying agile and software development methodologies, including facilitating trade off decisions on technical approach, balancing speed to value, customer experience and system health
  6. Project management and problem solving skills, with excellent business acumen.
  7. Strong leadership skills, including ability to influence via diplomacy and tact.
  8. Bachelor’s degree in Business Administration, Finance, Economics, Computer Science or related field; or equivalent industry experience
  9. Candidates with a background in Community based Products are highly preferred

What we offer:

  1. Fully remote-first work with flexible work arrangements
  2. Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
  3. New Hire Equipment Allowance and monthly Flex Allowance to support your success
  4. Endless opportunity for career growth and internal mobility
  5. Employee driven DE&I programs
  6. Games room, meditation & yoga space, state of the art workplace for Absorbers in our Calgary office

Who are we?

Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

  1. We achieve exceptional results by genuinely caring about each other and the work we do
  2. We’re united, and we grow through our commitment to elevating continual learning

Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com

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