Community Support Worker

3 weeks ago

Edmonton, Canada Theseed Full time

Job Category: Community Impact and Programs

Requisition Number: COMMU001406

Apply now

  • Full-Time
Locations

Showing 1 location

Edmonton
Edmonton, AB T5H3J7, CAN

Description

Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communication skills and experience in conflict resolution and social work? The Mustard Seed is seeking a Community Support Worker in Edmonton.

The Community Support Worker works closely with The Mustard Seed’s participants accessing the Canora Centre’s drop-in. You will be encouraging guests in their journey and facilitating a safe and respectful space. The Community Support Worker fulfills the mission of The Mustard Seed by maintaining a high level of professionalism and respect for all who enter the building and neighbourhood. Community Support Workers respond to participant needs using a person-centred approach. On an ongoing basis, they ensure guests are supported and cared for. Support workers will be expected to provide advocacy supports to clients by connecting them with internal and external resources. Crisis intervention, meaningful conversations, and conflict resolution are daily occurrences for this role.

Employment Type: Full Time
Schedule: Monday to Friday, 8:30 AM to 4:30 PM
Reporting to: Street Level Team Lead
City: Edmonton
Number of Positions to Fill: 1
RFR #: 804

DUTIES AND RESPONSIBILITIES:

  • As the first point of contact for participants seeking support, you will be expected to provide excellent service that promotes dignity, kindness, and equity for all.
  • Through a person-centered approach, you will encourage guests to seek resources and services that support them in achieving their goals.
  • Be a supportive and proactive member of the team, including volunteers and other visitors.
  • Enforce participant suspensions when necessary.
  • Respond quickly to individuals in crisis, including but not limited to physical or mental health concerns, anger and aggression, and interpersonal crises; the worker must identify the crisis, minimize the harm to the individual and others, use de-escalation skills, and assist the individual to explore healthy alternative options.
  • Assist with daily meal programs.
  • Adhere to the privacy and confidentiality standards as outlined by FOIP and the Health Information Act.
  • Use case management & advocacy tools to help drop-in participants work on short-term and long-term goals including ID, mental health, addictions & housing.
  • Model healthy relationships with community participants and volunteers through active listening, advising, providing appropriate referrals, and being open to spiritual conversations.
  • Assist with on-site community programming such as AA meetings, art programs, employment training, or other events.
  • Take initiative and use critical thinking to assess situations and make appropriate decisions to support participants.
  • Provide and maintain a safe, clean environment for respite for guests.
  • Practice conflict resolution and facilitate reconciliatory conversations.
  • Participate in staff training and attend staff meetings and one-on-ones with supervisor.
  • Collect data and maintain accurate records, including incident reports.
  • Respect proper boundaries with participants.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS AND SKILLS

  • 1 year of experience working with a marginalized population.
  • Experience working within the culture of the inner city and/or with the less fortunate.
  • A demonstrated passion to be involved in ending homelessness in Alberta is essential.
  • Follow organizational protocols of front-line programs to completion.
  • Experience doing case management & advocacy is considered an asset.
  • Able to multi-task and demonstrate organizational skills with shifting priorities.
  • Experience working in a volunteer-based organization is considered an asset.
  • Strong communication (written and verbal) and conflict resolution skills.
  • Customer service experience is an asset.
  • A self-starter with the ability to work in a cross-functional team.
  • Desire to serve in a Christian Street ministry.
  • Strong desire to work with a marginalized and vulnerable population.

WORKING CONDITIONS

  • The position will require ongoing compassionate care, frequent manual labor, conflict resolution, and organizational ability.
  • This position is often fast-paced and requires a moderate amount of mental effort to analyze information and problem-solve.
  • This position requires varied mental and emotional effort, must be able to respond appropriately to intense situations, provide conflict resolution, and work directly with clients at risk.
  • This position requires the training and use of two-way radio communications and MS Office-based programs.
  • This position requires the ability to lift up to 50 lbs. Periods of standing, walking, indoors, and outdoors.
  • Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may be in a raised voice or in seeing unpredictable behavior up to and including the possibility of them becoming aggressive.
  • Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

ADDITIONAL REQUIREMENTS

  • An Employment Background Check is required for all positions at The Mustard Seed.
  • As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
  • Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.

COMPENSATION & BENEFITS

  • The Mustard Seed offers a competitive compensation package including 100% employer-paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.
  • All The Mustard Seed employees have access to the Employee and Family Assistance Program, which provides support for maintaining a healthy work-life balance, addressing mental health concerns, and focusing on personal development in various areas.

NOTE

  • Your privacy is important to us. The information we collect is used solely for consideration for employment.
  • We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
  • Please visit our Careers page to see more job opportunities.
#J-18808-Ljbffr

  • Community Support Worker

    2 weeks ago

    Edmonton, Canada behavior support and family services inc Full time

    **Job description (Bilingual French and English)** **The Program** Behavior Support and Family Services provides social service supports youth facing challenges through a personalized, trauma-informed approach to care, in an environment of cultural respect and support. Our committed social services team mentor persons served to develop their unique...

  • Support Worker

    7 days ago

    Edmonton, Alberta, Canada CHEZRANTI COMMUNITY CENTRE LTD Full time

    About the RoleChezRanti Community Centre Ltd is seeking a highly motivated and dedicated Support Worker to join our team in a community rehabilitation setting. As a Support Worker, you will play a vital role in supporting individuals with complex needs to achieve their goals and reintegrate into the community.Key ResponsibilitiesCase Management: Develop and...

  • Support Worker

    1 week ago

    Edmonton, Alberta, Canada CHEZRANTI COMMUNITY CENTRE LTD Full time

    About the RoleChezRanti Community Centre Ltd is seeking a highly motivated and dedicated Support Worker to join our team in a community rehabilitation setting. As a Support Worker, you will play a vital role in supporting individuals with complex needs to achieve their goals and reintegrate into the community.Key ResponsibilitiesCase Management: Develop and...

  • Support Worker

    4 days ago

    Edmonton, Alberta, Canada CHEZRANTI COMMUNITY CENTRE LTD Full time

    About the RoleChezRanti Community Centre Ltd is seeking a highly motivated and dedicated Support Worker to join our team in a community rehabilitation setting. As a Support Worker, you will play a vital role in supporting individuals with various needs, promoting their independence, and facilitating their successful reintegration into the community.Key...

  • Support Worker

    4 days ago

    Edmonton, Alberta, Canada CHEZRANTI COMMUNITY CENTRE LTD Full time

    About the RoleChezRanti Community Centre Ltd is seeking a highly motivated and dedicated Support Worker to join our team in a community rehabilitation setting. As a Support Worker, you will play a vital role in supporting individuals with various needs, promoting their independence, and facilitating their successful reintegration into the community.Key...

  • Support Worker

    2 weeks ago

    Edmonton, Alberta, Canada CHEZRANTI COMMUNITY CENTRE LTD Full time

    About the RoleWe are seeking a highly skilled and compassionate Support Worker to join our team at ChezRanti Community Centre Ltd. As a Support Worker, you will play a vital role in supporting individuals with complex needs, promoting their rehabilitation and reintegration into the community.Key ResponsibilitiesCase Management: Develop and implement...

  • Support Worker

    1 week ago

    Edmonton, Alberta, Canada CHEZRANTI COMMUNITY CENTRE LTD Full time

    About the RoleWe are seeking a highly skilled and dedicated Support Worker to join our team at ChezRanti Community Centre Ltd. As a Support Worker, you will play a vital role in supporting individuals with complex needs, promoting their rehabilitation and reintegration into the community.Key ResponsibilitiesCase Management: Develop and implement...

  • Support Worker

    3 days ago

    Edmonton, Alberta, Canada CHEZRANTI COMMUNITY CENTRE LTD Full time

    About the RoleWe are seeking a highly skilled and compassionate Support Worker to join our team at Chezranti Community Centre Ltd. As a Support Worker, you will play a vital role in supporting individuals in their rehabilitation journey, helping them to achieve their goals and reintegrate into the community.Key ResponsibilitiesCase Management: Assess...

  • Support Worker

    3 days ago

    Edmonton, Alberta, Canada CHEZRANTI COMMUNITY CENTRE LTD Full time

    About the RoleWe are seeking a highly skilled and compassionate Support Worker to join our team at Chezranti Community Centre Ltd. As a Support Worker, you will play a vital role in supporting individuals in their rehabilitation journey, helping them to achieve their goals and reintegrate into the community.Key ResponsibilitiesCase Management: Assess...

  • Support Worker

    6 days ago

    Edmonton, Alberta, Canada CHEZRANTI COMMUNITY CENTRE LTD Full time

    About the RoleWe are seeking a highly skilled and compassionate Support Worker to join our team at ChezRanti Community Centre Ltd. As a Support Worker, you will play a vital role in providing support and guidance to individuals in need, helping them to achieve their goals and improve their overall well-being.Key ResponsibilitiesCase Management: Assess...

  • Support Worker

    6 days ago

    Edmonton, Alberta, Canada CHEZRANTI COMMUNITY CENTRE LTD Full time

    About the RoleWe are seeking a highly skilled and compassionate Support Worker to join our team at ChezRanti Community Centre Ltd. As a Support Worker, you will play a vital role in providing support and guidance to individuals in need, helping them to achieve their goals and improve their overall well-being.Key ResponsibilitiesCase Management: Assess...

  • Support Worker, Community Connections

    3 months ago

    Edmonton, Canada Boyle Street Community Services Full time

    **JOB TITLE**:Community Connections Support Worker - **REPORTS TO**: Community Connections Manager **HOURLY WAGE**:$21.00/hour **HOURS**:Sunday - Thursday: 8:30am - 5:00pm / 11:30am - 8:30pm 4 on 4 off **LOCATION**: NE Hub, 14023 Victoria Trail **Please note this is a one-year contract position.** “Despite great challenges we believe unhealthy cycles...

  • Community Support Worker

    3 months ago

    Edmonton, Canada Wild Rose Caregivers Ltd. Full time

    If you are inspired by making a difference in the life of people with disabilities, come and join our team! Your role in the Wild Rose Caregivers family is to support our clients through their daily activities and to help them access community resources to enrich their lives. Our agency takes pride in providing a supportive and progressive environment for...

  • Community Support Worker

    3 weeks ago

    Edmonton, Canada The Mustard Seed Society Full time

    Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communication skills, and have experience in conflict resolution, and social work? The Mustard Seed is seeking a **Community Support Worker** in **Edmonton.** The Community Support Worker works closely with The Mustard...

  • Community Support Worker

    2 weeks ago

    Edmonton, Canada The Mustard Seed Society Full time

    Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communication skills, and have experience in conflict resolution, and social work? The Mustard Seed is seeking a **Community Support Worker** in **Edmonton.** The Community Support Worker works closely with The Mustard...

  • Community Support Worker

    3 months ago

    Edmonton, Canada The Mustard Seed Society Full time

    Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communication skills, and have experience in conflict resolution, and social work? The Mustard Seed is seeking a **Community Support Worker** in **Edmonton.** The Community Support Worker works closely with The Mustard...

  • Community Support Worker

    4 months ago

    Edmonton, Canada Shalom Homes Ltd. Full time

    _**Shalom Homes Ltd.’s doors are opening and part-time Community Support Workers are urgently needed!**_ Shalom Homes Ltd. was incorporated in the province of Alberta with the intention of creating a home environment for children and youth. Focused on the provision of safety, stability and nurturing care specific to those children who have experienced...

  • Community Support Worker

    4 weeks ago

    Edmonton, Canada The Mustard Seed Society Full time

    Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communication skills, and have experience in conflict resolution, and social work? The Mustard Seed is seeking a Community Support Worker in Edmonton. The Community Support Worker works closely with The Mustard Seed’s...

  • Community Support Worker

    4 weeks ago

    Edmonton, Canada The Mustard Seed Society Full time

    Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communication skills, and have experience in conflict resolution, and social work? The Mustard Seed is seeking a Community Support Worker in Edmonton. The Community Support Worker works closely with The Mustard Seed’s...

  • Community Support Worker

    4 weeks ago

    Edmonton, Canada The Mustard Seed Society Full time

    Do you want to make a meaningful impact within your community and work closely with community members and partners? Do you have strong communication skills, and have experience in conflict resolution, and social work? The Mustard Seed is seeking a Community Support Worker in Edmonton. The Community Support Worker works closely with The Mustard Seed’s...