Information Technology Business Analyst
5 days ago
Position: Sr. IT Business Analyst
Location: Montreal, QC (Mount Royal)
Start Date: ASAP
Employment Type: Hybrid (3 days per week in-office)
Compensation: up to $65/hr
Contract Duration: Up to 2 years
Schedule: Monday to Friday (Monday & Friday Remote)
Client: Canadian women’s fashion retailer
Role Overview:
As the Sr. Business Analyst, you will act as a key link between business needs and IT solutions. Requiring strong business process knowledge, analytical skills, and effective communication, you will collaborate with both technical and non-technical stakeholders. You will help develop and implement IT solutions that support the organization's strategic objectives.
What will you be doing?
- Provide guidance and knowledge throughout the project or product lifecycle to ensure success.
- Act as a leader in agile meetings and ceremonies, demonstrating confidence and inspiring trust in team members as well as stakeholders.
- Participate actively in strategic decision discussions and provide valuable insight to business partners.
- Show quick reactiveness to issues and collaborate with the team to offer resolutions to both technical and functional issues.
Requirements Gathering and Analysis:
- Collaborate with product owners and business stakeholders to understand and document requirements.
- Conduct thorough analysis of business processes and systems to identify opportunities for improvement.
- Collaborate with product owners by actively working together to identify challenges.
- Define project scope, objectives, and deliverables in collaboration with project managers and other stakeholders.
- Produce key documentation for the initiatives. Some examples include:
-Data flow diagram
-Action log
-Requirements with full acceptance criteria
-Change log
-Pre-Cutover / Cutover plan
-Post Go-Live validation plan
Solution Design:
- Develop and propose innovative IT solutions that address business challenges.
- Work closely with architects and developers to ensure the feasibility and effectiveness of proposed solutions.
Data Analysis and Modeling:
- Utilize data analysis techniques to extract meaningful insights and inform decision-making.
- Develop data models to support business intelligence and reporting requirements.
Communication and Stakeholder Management:
- Effectively communicate technical information to non-technical stakeholders.
- Build and maintain strong relationships with business users, IT teams, and other relevant stakeholders.
Quality Assurance:
- Collaborate with QA teams to ensure that developed solutions meet business requirements and are of high quality.
- Participate in user acceptance testing and facilitate resolution of identified issues.
Continuous Improvement:
- Stay abreast of industry best practices and emerging technologies.
- Proactively identify opportunities for process improvement and efficiency gains within the IT organization.
- Help troubleshoot production issues and act as level 3 support for products when needed.
Qualifications and competencies:
- Retail experience / knowledge;
- At least 3 to 5 years of Business Analysis experience on medium-large scale IT projects;
- Initiative – ability to be a proactive self-starter who takes the initiative to identify problems, propose solutions, and implement actions without constant supervision;
- Ability to work on multiple concurrent activities autonomously and with minimal supervision or guidance;
- Ownership – strong ability to assume responsibility, accountability, and proactive involvement in tasks or projects.
- Excellent communication, interpersonal and presentation skills;
- Demonstrated ability to work with key stakeholders to identify business process activities as well as business requirements;
- Ability to question the status quo and seek innovative ways to optimize processes;
- Solid organizational and time management skills; Technical skills: Comfortable working with Jira / Confluence; Knowledge of Business Process Modeling; Understanding of ERP systems and structure; Understanding of hardware, networks, and relational databases
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