Information Technology Business Analyst

4 days ago

Montréal QC, Canada Hourglass HR Full time

Position: Sr. IT Business AnalystLocation: Montreal, QC (Mount Royal)Start Date: ASAPEmployment Type: Hybrid (3 days per week in-office)Compensation: up to $65/hrContract Duration: Up to 2 yearsSchedule: Monday to Friday (Monday & Friday Remote)Client: Canadian women’s fashion retailerRole Overview:As the Sr. Business Analyst, you will act as a key link between business needs and IT solutions. Requiring strong business process knowledge, analytical skills, and effective communication, you will collaborate with both technical and non-technical stakeholders. You will help develop and implement IT solutions that support the organization's strategic objectives. What will you be doing?Provide guidance and knowledge throughout the project or product lifecycle to ensure success. Act as a leader in agile meetings and ceremonies, demonstrating confidence and inspiring trust in team members as well as stakeholders. Participate actively in strategic decision discussions and provide valuable insight to business partners. Show quick reactiveness to issues and collaborate with the team to offer resolutions to both technical and functional issues. Requirements Gathering and Analysis: Collaborate with product owners and business stakeholders to understand and document requirements. Conduct thorough analysis of business processes and systems to identify opportunities for improvement. Collaborate with product owners by actively working together to identify challenges. Define project scope, objectives, and deliverables in collaboration with project managers and other stakeholders. Produce key documentation for the initiatives. Some examples include: -Data flow diagram -Action log -Requirements with full acceptance criteria -Change log -Pre-Cutover / Cutover plan -Post Go-Live validation plan Solution Design: Develop and propose innovative IT solutions that address business challenges. Work closely with architects and developers to ensure the feasibility and effectiveness of proposed solutions. Data Analysis and Modeling: Utilize data analysis techniques to extract meaningful insights and inform decision-making. Develop data models to support business intelligence and reporting requirements. Communication and Stakeholder Management: Effectively communicate technical information to non-technical stakeholders. Build and maintain strong relationships with business users, IT teams, and other relevant stakeholders. Quality Assurance: Collaborate with QA teams to ensure that developed solutions meet business requirements and are of high quality. Participate in user acceptance testing and facilitate resolution of identified issues. Continuous Improvement: Stay abreast of industry best practices and emerging technologies. Proactively identify opportunities for process improvement and efficiency gains within the IT organization. Help troubleshoot production issues and act as level 3 support for products when needed. Qualifications and competencies: Retail experience / knowledge; At least 3 to 5 years of Business Analysis experience on medium-large scale IT projects; Initiative – ability to be a proactive self-starter who takes the initiative to identify problems, propose solutions, and implement actions without constant supervision; Ability to work on multiple concurrent activities autonomously and with minimal supervision or guidance; Ownership – strong ability to assume responsibility, accountability, and proactive involvement in tasks or projects. Excellent communication, interpersonal and presentation skills; Demonstrated ability to work with key stakeholders to identify business process activities as well as business requirements; Ability to question the status quo and seek innovative ways to optimize processes; Solid organizational and time management skills; Technical skills: Comfortable working with Jira / Confluence; Knowledge of Business Process Modeling; Understanding of ERP systems and structure; Understanding of hardware, networks, and relational databases

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