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Dispatch Associate

2 months ago


Montreal, Canada Aecon Concessions Full time

Date: May 24, 2024

Location: Lachine, Quebec, CA

Operating Sector: Telecommunications

Position Title: Dispatch Associate

Come Build Your Career at Aecon

As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.

At Aecon, you can count on:

  • Safety First. Our number one core value. If we can’t do it safely, we don’t do it at all.
  • Integrity. We lead by example, with humility and courage.
  • Accountability. We’re passionate about delivering on our commitments.

We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us 

At Aecon we:

  • Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being
  • Believe in helping you build your career through our Aecon University and Leadership Programs
  • Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
  • Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.

Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise and teamwork of our people. We’re always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community

What is the Opportunity?

Faster.Smarter.Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canada’s #1 utility construction provider and we're looking for a Dispatch Associate to help us get there

Aecon Technical Solutions Inc. employs highly-trained technicians to perform telecommunications infrastructure installations. Whether at residential, retail, commercial, institutional or hospitality environments, ATSI is well-suited to assist clients with their telecom installation needs.

Reporting to the Control Centre Manager, the Dispatch Associate will be responsible for performing a variety of administrative tasks supporting the dispatch of telecommunication technicians.

What You'll Do Here:

  • Provide administrative and clerical support with speed and accuracy.
  • Dispatch telecom technicians via email and/or telephone for work across Canada.
  • Manage emails/phone calls or inquiries.
  • Learn, interpret and apply organizational policies, rules and regulations.
  • Maintain and organize document files.
  • Assist other staff in office duties as required.
  • Perform other duties and responsibilities as assigned by supervisor/manager.

What You Bring to the Team:

  • Fluent in both French and English (verbal and written).
  • Excellent interpersonal and communication skills.
  • Strong organizational and multi-tasking skills.
  • Excellent computer skills, experience with Microsoft Office.
  • Ability to work well under pressure with a focus on deadlines, using initiative and requiring minimal supervision.

Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.

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