Business Intelligence Analyst

We are currently looking for a new Business Intelligence Analyst to join our Business Intelligence team in one of our Vancouver, Calgary, or Toronto locations.

What your team does:

Our Business Intelligence team is part of the larger Data & AI group. Together, we're focused on stewarding a scientific culture to drive better decisions. Along with the Manager of Business Intelligence, you will be working across departments to empower all stakeholders to make better decisions through data-oriented solutions, with a focus on making data easy and accessible at Clio. You will help our business grow, help our customers succeed, and continuously improve the way we operate.

Who you are:

We aren't looking for just any traditional Business Intelligence Analyst to join this team. We're looking for someone who takes data seriously, thrives in a rapid-growth, high-velocity environment, and someone who lives and breathes their values. We're looking for an innovator and a thought leader We're looking for someone who is:

• Passionate about driving growth empirically;
• Always looking to innovate with data and explore open-ended questions;
• Strategically minded and never shies away from a challenge;
• Self-motivated and able to work autonomously and collaboratively;
• Agile and responsive, and comfortable with constant change.

What you'll work on:

• Partnering with stakeholders, self-serve report creators, the data scientists and data engineers, and others to create meaningful, intentional data solutions;
• Standardizing source of truth dashboards and applying best practices to create dashboards that convey the most important metrics for the business;
• Creating and editing data models for users to answer business questions and optimize queries and reports for performance;
• Effectively communicating findings and feedback to technical and non-technical stakeholders;
• Working with the Business Intelligence Manager to govern our BI environment to empower our self serve stakeholders leveraging data and dashboards;
• Working with the Business Intelligence Manager to proactively identify and resolve gaps in training, learning resources, and other roadblocks preventing stakeholders from leveraging data for decision making.

What you may have:

• 3+ years applied experience in business intelligence and/or data modeling;
• Proficiency in database modeling, SQL, and knowledge of data warehousing principles;
• Proficiency with data visualization and data storytelling;
• An understanding or familiarity of SaaS business metrics such as MRR, churn etc;
• A passion for understanding data and to figure out the root cause of a metric trending below target;
• Proven experience with one or several cloud based business intelligence tools, incl. Tableau, PowerBI, and Looker;
• Excellent written and verbal communication skills.
• Have experience working with Redshift or other cloud data warehouses;
• Are an expert translating technical solutions to non-technical stakeholders;

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

We are currently looking for a new Business Intelligence Analyst to join our Business Intelligence team in one of our Vancouver, Calgary, or Toronto locations.

What your team does:

Our Business Intelligence team is part of the larger Data & AI group. Together, we're focused on stewarding a scientific culture to drive better decisions. Along with the Manager of Business Intelligence, you will be working across departments to empower all stakeholders to make better decisions through data-oriented solutions, with a focus on making data easy and accessible at Clio. You will help our business grow, help our customers succeed, and continuously improve the way we operate.

Who you are:

We aren't looking for just any traditional Business Intelligence Analyst to join this team. We're looking for someone who takes data seriously, thrives in a rapid-growth, high-velocity environment, and someone who lives and breathes their values. We're looking for an innovator and a thought leader We're looking for someone who is:

• Passionate about driving growth empirically;
• Always looking to innovate with data and explore open-ended questions;
• Strategically minded and never shies away from a challenge;
• Self-motivated and able to work autonomously and collaboratively;
• Agile and responsive, and comfortable with constant change.

What you'll work on:

• Partnering with stakeholders, self-serve report creators, the data scientists and data engineers, and others to create meaningful, intentional data solutions;
• Standardizing source of truth dashboards and applying best practices to create dashboards that convey the most important metrics for the business;
• Creating and editing data models for users to answer business questions and optimize queries and reports for performance;
• Effectively communicating findings and feedback to technical and non-technical stakeholders;
• Working with the Business Intelligence Manager to govern our BI environment to empower our self serve stakeholders leveraging data and dashboards;
• Working with the Business Intelligence Manager to proactively identify and resolve gaps in training, learning resources, and other roadblocks preventing stakeholders from leveraging data for decision making.

What you may have:

• An undergraduate or graduate degree in a relevant quantitative discipline (computing science, statistics, mathematics, etc.);
• 3+ years applied experience in business intelligence and/or data modeling;
• Proficiency in database modeling, SQL, and knowledge of data warehousing principles;
• Proficiency with data visualization and data storytelling;
• An understanding or familiarity of SaaS business metrics such as MRR, churn etc;
• A passion for understanding data and to figure out the root cause of a metric trending below target;
• Proven experience with one or several cloud based business intelligence tools, incl. Tableau, PowerBI, and Looker;
• Excellent written and verbal communication skills.

Serious bonus points if you:

• Have experience working with Redshift or other cloud data warehouses;
• Are an expert translating technical solutions to non-technical stakeholders;

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $78,400 to $106,100 CAD. Please note there are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

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