Bartender
1 month ago
3 Brasseurs is a growing company that takes its social responsibilities seriously and puts people at the heart of its decisions and strategy.
We are looking for enthusiastic people to be part of a friendly team and to share our passion for beer in a stimulating atmosphere.
We offer:
- An employee assistance program
- An energetic and friendly atmosphere
- Career opportunities
- International mobility opportunities
- A culture of development
- A human and participative management
The customer experience is at the heart of everything you do and you are truly passionate about service. You know a lot about beers and cocktails, and want your customers to have a perfect drink, in line with 3 Brewers' standards. You like to make a difference for them and ensure that they have a good time from the moment they arrive until they leave. You are a brand ambassador and work with your team to ensure that our customers have a great experience.
Your main responsibilities:
- Provide an extraordinary customer experience at all times by applying the established standards.
- Greet customers in a friendly manner and inquire about their needs.
- Promote the brewer's tap, the beer of the moment or take the time to figure out what beers your guests may like.
- Ensure the proper service of beer according to established standards.
- Prepare cocktails and serve them according to established standards.
- Prioritize the first drinks and prepare the drinks for the whole restaurant.
- Ensure the cleanliness of the glasses and the bar.
- Take charge of each stage of service by ensuring customer satisfaction, listening to their needs and taking action when necessary.
- Create envy by proposing precise appetizers, main courses and desserts while proposing appetizing beer-meal combinations.
- Take orders accurately, transmit them to the kitchen and ensure their follow-up.
- Ensure the impeccable presentation of the dishes and their accuracy and serve them according to the established standards.
- Set up tables according to established standards and ensure cleanliness before, during and after service.
- Promote programs, promotions and loyalty cards.
- Advise customers in their choices in case of hesitation and offer them beer samples if needed.
- Validate the distribution of invoices and make payments according to established standards.
- Ensure the cleanliness of the work spaces and the restaurant.
- Be visible and available to customers at all times.
- Be a team player by supporting colleagues when necessary.
Skills to succeed in your role:
- Communication skills: You communicate your ideas clearly and know how to adapt to your interlocutors in order to make yourself understood. You express yourself in a structured manner and it is easy for you to accurately describe the beers and food we offer.
- Customer orientation: You always offer the best possible experience to your customers and direct each of your actions in this direction. You have a sincere desire to connect with your clients and provide them with a friendly experience that will make them want to come back.
- Ability to multi-task: You understand that the environment in which you work is intense and that is why you have adopted many techniques to optimize your time.
- Thoroughness: You understand that quality is in the details, so you pay close attention to every detail.
- Ability to work as a team: You realize that your team is the strength of your restaurant and is a valuable asset to your work.
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