Bartender

1 month ago


Eastern Ontario Ontario, Canada 3 brasseurs | 3 Brewers Canada Full time

3 Brasseurs is a growing company that takes its social responsibilities seriously and puts people at the heart of its decisions and strategy.

We are looking for enthusiastic people to be part of a friendly team and to share our passion for beer in a stimulating atmosphere.

We offer:

  • An employee assistance program
  • An energetic and friendly atmosphere
  • Career opportunities
  • International mobility opportunities
  • A culture of development
  • A human and participative management

The customer experience is at the heart of everything you do and you are truly passionate about service. You know a lot about beers and cocktails, and want your customers to have a perfect drink, in line with 3 Brewers' standards. You like to make a difference for them and ensure that they have a good time from the moment they arrive until they leave. You are a brand ambassador and work with your team to ensure that our customers have a great experience.

Your main responsibilities:

  1. Provide an extraordinary customer experience at all times by applying the established standards.
  2. Greet customers in a friendly manner and inquire about their needs.
  3. Promote the brewer's tap, the beer of the moment or take the time to figure out what beers your guests may like.
  4. Ensure the proper service of beer according to established standards.
  5. Prepare cocktails and serve them according to established standards.
  6. Prioritize the first drinks and prepare the drinks for the whole restaurant.
  7. Ensure the cleanliness of the glasses and the bar.
  8. Take charge of each stage of service by ensuring customer satisfaction, listening to their needs and taking action when necessary.
  9. Create envy by proposing precise appetizers, main courses and desserts while proposing appetizing beer-meal combinations.
  10. Take orders accurately, transmit them to the kitchen and ensure their follow-up.
  11. Ensure the impeccable presentation of the dishes and their accuracy and serve them according to the established standards.
  12. Set up tables according to established standards and ensure cleanliness before, during and after service.
  13. Promote programs, promotions and loyalty cards.
  14. Advise customers in their choices in case of hesitation and offer them beer samples if needed.
  15. Validate the distribution of invoices and make payments according to established standards.
  16. Ensure the cleanliness of the work spaces and the restaurant.
  17. Be visible and available to customers at all times.
  18. Be a team player by supporting colleagues when necessary.

Skills to succeed in your role:

  1. Communication skills: You communicate your ideas clearly and know how to adapt to your interlocutors in order to make yourself understood. You express yourself in a structured manner and it is easy for you to accurately describe the beers and food we offer.
  2. Customer orientation: You always offer the best possible experience to your customers and direct each of your actions in this direction. You have a sincere desire to connect with your clients and provide them with a friendly experience that will make them want to come back.
  3. Ability to multi-task: You understand that the environment in which you work is intense and that is why you have adopted many techniques to optimize your time.
  4. Thoroughness: You understand that quality is in the details, so you pay close attention to every detail.
  5. Ability to work as a team: You realize that your team is the strength of your restaurant and is a valuable asset to your work.
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