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Collection specialist
3 months ago
Founded in 2001, Fed Finance is a recruitment agency that is specialized in accounting and finance positions.
Our consultants are finance experts and speak your language.
We select the best candidates for temporary and permanent positions.
We are committed to working with you throughout your job search and beyond
Le client est un cabinet d'avocats
Hello, I'm Charlotte, Recruitment and Business Development Consultant at Fed Finance, a recruitment firm specializing in finance, accounting and payroll.
I work on two types of recruitment: temporary and permanent in the Greater Montreal area.
Our team of finance experts speaks your language and works in your environment.
I'm looking for a collection specialist for one of our clients in Montreal.
Your responsibilities will include :
- Implement effective strategies to collect outstanding receivables.
- Make regular follow-up calls with customers to discuss overdue payments and negotiate repayment plans.
- Maintain reports of overdue accounts, payment agreements and outstanding balances.
- Provide detailed explanations of payment options and answer any questions customers may have regarding their accounts.
- May be required to perform other duties, depending on the nature and level of the position.
- 5 years' experience in collections or related fields
- Proficiency in Microsoft Excel, Word and Outlook
- Solid experience in customer relationship management
- Ability to communicate with people at all levels in a professional and respectful manner, in French and English.
- Excellent time management skills and attention to detail.
