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Virtual Technical Support Specialist

3 months ago

Vernon, Canada Njoyn Full time
Xplore is now hiring Virtual Technical Support Specialist in the Waterloo, ON area to fully train and work all from the comfort of your own home

We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will be connecting directly with our customers to support in solving the challenges they face. You must be an individual who can learn through multiple development channels, be able to multi-task while dealing with the stress that can be experienced in working from home. You will be ready to tackle this position after completing at-home learning with our robust training program.

In order to work remotely, Xplore requires that you meet and the following criteria:
• A dedicated, private home office space in your residence and the ability to work a flexible schedule between 7:00am – 2:00am Atlantic time.
• High-speed internet connection with download speeds of at least 25mbps installed (speed tests required)

Xplore offers a high energy, fast paced work environment where employee opinions and feedback are valued. We offer:
• Competitive compensation package
• $3.00/hour Bilingual Premium (French/English)
• Bonus incentive opportunities up to $2,800 annually
• Excellent company benefits including health and dental
• Matched participation in group RRSP #J-18808-Ljbffr