Director, Strategy and Quality Improvement

2 months ago

Guelph, Canada Gghorg Full time

At Guelph General Hospital, we are committed to our Mission of providing exemplary and equitable care for and with our community.

Living our values is important here and if you want to join a team that is compassionate, inclusive, respectful, collaborative and inspired, you can see more details about the position currently available below.

Current Rate of Pay: Min $65.18- Max $81.46

Current Shifts: Days

Position Summary:

As the Director of Strategy, Quality, and Improvement, you will play a pivotal role in our organization. Reporting directly to the Vice President of People, Strategy, and Community, you will be responsible for overseeing the creation/renewal and implementation of our strategic plan, and coordinating an integrated quality improvement, patient safety, and risk management structure at Guelph General Hospital.

Collaboration is not just a part of our work; it is at the heart of it. As the Director, you will work closely with all levels of the organization to implement our strategic plan and successfully implement quality improvement priorities. By collaborating with key stakeholders inside and outside of GGH, you will provide leadership, guidance, and support to ensure a safe and healthy environment for our patients and caregivers. Internally, your close collaboration with the Chief Nursing Executive and Director of Professional Practice will be instrumental in meeting key patient safety and quality care requirements and developing quality improvement plans.

As the Director of Quality, Strategy, and Improvement, you will have the opportunity to lead a team of professionals, including patient relations and improvement specialists. Your leadership will be instrumental in supporting the achievement of our strategic plan through a robust quality lens. You will lead the development and implementation of solid processes to build organizational capacity to effectively identify and address quality and safety issues by using various tools, methodologies, and operational oversight mechanisms (i.e., Integrated Risk Management, LEAN, and initiative management). You will oversee the Hospital's risk management plan (including medico-legal), communicate expectations and obligations, and monitor and report on performance to improve the organization's risk profile.

In this role, you will:

  • Have ongoing opportunities to learn and grow with a generous professional development program via our education assistance fund and in-house development programs
  • Have access to an amazing total rewards package which includes competitive pay, health and dental benefits, Short and long term disability and the Healthcare of Ontario Pension Plan (HOOPP) where we match your contributions by 126%
  • Be a part of an organization committed to the well-being of our workforce
  • Support the Guelph Wellington Ontario Health Team’s commitment to anti-racism and anti-oppression through our actions
  • Be a part of a team of high performing health care professionals

Guelph is the perfect location for health care professionals seeking to make the most of life’s experiences. From our expansive trails and waterways to internationally recognized arts and cultural events, to diverse restaurants and craft breweries, the Royal City has something for everyone

  • It’s one of Ontario's most robust and growing economies
  • You will have access to excellent schools which include a university and college
  • There are multiple centres of faith reflected in the community

Qualifications, Experience, Skills and Abilities:

  • Master’s level prepared in either Health Administration or Business Administration.
  • Knowledge of the health system.
  • Minimum five years of relevant experience.
  • 3-5 years of leadership experience preferred.
  • Demonstrated skills and experience in strategic planning, Lean quality improvement and risk.
  • Proven ability to bring teams together, develop strategies to support, empower, and align people, and directly influence and develop organizational-wide change management strategies.
  • Strong focus on the human side of change.
  • Experience with conflict management and change resistance strategies.
  • Demonstrated ability to lead cross-functional teams at all levels of the organization.
  • Demonstrated knowledge and skill in change management.
  • Demonstrated skills in project management.
  • Demonstrated ability to work independently and in a self-directed manner as well as collaboratively within a team in a fast-paced and ever-changing environment.
  • Demonstrated commitment to excellent customer service when interacting with patients, families, colleagues, and physicians.
  • Demonstrated ability to manage budgets.
  • Demonstrated team leadership skills.
  • Advanced proficiency in MS Office applications.
  • Excellent organizational and time management skills.
  • Excellent interpersonal and communication skills, both written and verbal.

Come and join our team if you are looking for an exciting opportunity where you will be supported and empowered.

All positions at GGH contribute to ensuring there is a safe environment for patients, staff and visitors. GGH is committed to fostering a safe and healthy work environment which provides equal opportunities to people with disabilities. In pursuit of GGH’s vision of together, a healthier community for everyone, all employees are responsible for practicing the values of being compassionate, inclusive, respectful, collaborative, and inspired to provide the highest quality care and experience for patients and their families.

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