Field Technology Services Analyst
1 week ago
Workplace Type: Onsite
At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering results together.
Located in and around the City of Timmins, Ontario, Porcupine has two underground and one open pit mines. A continuous operation for over 100 years that provides a great work-life balance. Employees from diverse backgrounds are empowered through engagement, involvement, and growth opportunities in the workplace.
Join us and unearth your potential in a global company that is at the forefront of shaping the future of the mining industry.
There are two (2) vacancies
This is a site-based position located in Timmins, ON
PurposeProvide day to day technical support on services relating to operational technology and data systems. Support Fleet Management Systems technologies such as Minestar, DSS, Surface Manager, two-way radio, telemetry, Blast PED system, Cap lamp and fleet management network etc.. Manage relationship with service providers’ field engineers and operation
Essential DutiesSafety and Regulatory / Policy Compliance
- Adhere to Newmont Regional Occupational Health and Safety policy and procedures
- Consistently demonstrate and encourage safe work practices.
- Expose to different weather elements, working at heights and interact with Heavy/light equipment daily at the field.
- Support regulatory and corporate compliance initiatives as they pertain to information and content assets.
- Promote and comply with Newmont goals and values.
Incident Management
- Provide support for infrastructure and fleet management wireless system and remote devices.
- Ensure availability of two-way radio communication service in our operational area.
- Provide level 1 and 2 system support for incidents and provide resolution, where appropriate escalate to the supervisor.
- Execute change for field technology services and related equipment
- Tracks related technology issues, coordinates resolution and assists in driving issues to closure
Essential Duties Cont.
Request Fulfilment
- Provide support for any Field Technology request, such us DSS, Minestar, Surface Manager, Rajant Network, Mobile Trailers,Towers, Point to Point links, etc
- Configure and activate additional services on two-way radio system, fleet system, Blast PED, Telemetry and GPS Augmentation.
- Facilitate and if required install and configure on board equipment requests (such as Minestar, Optimine, Jigsaw, Pitram, Fatigue, Collision detection etc.)
- Support any current or new CAT/Minestar solution.
Asset Management
- Manage operational technology network and computing assets e.g. Minestar, jigsaw, pitram, access points etc.)
- Work with service providers to provide timely repair and system maintenance.
- Ensure all necessary safety procedures are followed during technology support.
- Ensure equipment inventory and design documentation is always updated.
- Become familiar with and strictly adhere to Newmont’s Health, Safety and Environmental standards.
- Bachelor of Science degree in Computer Science/ Engineering, Electrical, Technologist, Mechanic or related.
- Understanding of ITIL Cross functional management process.
- Broad knowledge of all technology considerations (performance, scalability, maintainability, deployment, operations, technology infrastructure)
- Emerging technologies
- Valid "G" drivers license
- Experience with Rajant, CAT technologies is an asset
- 3 to 5 years work experience in technical roles including Technology Management.
- Prior mining or industrial experience is required.
- Customer relationship experience.
This is a site based position located in Timmins, ON
The schedule is 4 days on 3 days off
We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you
As an equal opportunity employer, Newmont is committed to diversity, inclusion and accessibility. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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