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Field Technology Services Specialist

2 months ago

Timmins, Ontario, Canada Ncchamber Full time
About the Role

This is a site-based position located in Timmins, ON, requiring a strong technical background and excellent communication skills.

The successful candidate will provide day-to-day technical support for services related to operational technology and data systems, including Fleet Management Systems technologies such as Minestar, DSS, Surface Manager, two-way radio, telemetry, Blast PED system, Cap lamp, and fleet management network.

Key Responsibilities
  • Manage relationships with service providers' field engineers and operations teams.
  • Adhere to Newmont Regional Occupational Health and Safety policy and procedures.
  • Consistently demonstrate and encourage safe work practices.
  • Support regulatory and corporate compliance initiatives as they pertain to information and content assets.
  • Promote and comply with Newmont goals and values.
  • Provide level 1 and 2 system support for incidents and escalate to the supervisor when necessary.
  • Execute changes for field technology services and related equipment.
  • Track related technology issues, coordinate resolution, and assist in driving issues to closure.
  • Configure and activate additional services on two-way radio systems, fleet systems, Blast PED, telemetry, and GPS augmentation.
  • Facilitate and install on-board equipment requests, such as Minestar, Optimine, Jigsaw, Pitram, Fatigue, and Collision detection.
  • Support current or new CAT/Minestar solutions.
Requirements
  • Bachelor of Science degree in Computer Science, Engineering, Electrical, Technologist, Mechanic, or related field.
  • Understanding of ITIL Cross-functional management process.
  • Broad knowledge of technology considerations, including performance, scalability, maintainability, deployment, operations, and technology infrastructure.
  • Emerging technologies.
  • Valid "G" driver's license.
  • Experience with Rajant, CAT technologies is an asset.
  • 3 to 5 years of work experience in technical roles, including Technology Management.
  • Prior mining or industrial experience is required.
  • Customer relationship experience.
Working Conditions

This is a site-based position located in Timmins, ON. The schedule is 4 days on, 3 days off.

We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

As an equal opportunity employer, Newmont is committed to diversity, inclusion, and accessibility. Accommodations are available on request for candidates taking part in all aspects of the selection process.