Video Engineer

1 week ago


Montréal QC, Canada eTeam Full time

Title: Cisco Voice Level 3 engineer Location: Montreal, QC (Onsite)
Duration: 12 months
Pay rate: $95/hr - $100/hr without any benefits

Duties in scope
~3 BAU support of Call manager, Unity Voicemail and Unified Call Center Express
~ participation in the upgrade of the above mentitoned systems to version 14.1, incl. planning, upgrading and testing before August 2024
~ participating in the planning for upgrading to version 15 for the above systems
~3 troublshooting of those systems
~ with the vendor Cisco in case of issues
~ and/or updating documenation of the above
~ video server configuration/maintenance (VCS and Expressway)


Not mandatory skills, but preferred would be experience with in configuration and operation/maintenance of
~ Session Border Controller(SBC) and
~ Enterprise Communication Broker (ECB)
~ Enterprise Operations Monitor
~ of PSTN telephone with TEAMS
~(formerly Exterity) IPTV solution


Key Competencies
team player
communication and documentation skills
least 5 years experience as a level 3 engineer in the above mentioned products
work independently

Skills, Knowledge and Experience
knowledge of Cisco Voice infrastructure, incl. Voice Gatewyas
knowledge of Cisco Callmanager, esp. version 12 and above
working knowledge of Unity and UCCx
knowledge of Oracle SBC and ECB preferable
knowledge of Cisco Video servers (VCS and Expressway) and Cisco Video endpoints


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