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Hey there I'm Susan Gatti, I specialize in curriculum design & learning architecture that increases performance within your organization.If your goal is to build bench strength in a key position, design a career path in your company, build an on-boarding experience that reduces employee turn over, increase usage and adoption of a new system or another specific goal in your company, then let's connect.My goal is to guide you and your team through my proven process that achieves results:Step 1. Conceptual design: goals, metrics, obstacles, & outcomeStep 2. Detailed task analysis including: research, interviews, data collection & visual designStep 3. Design of all materialsStep 4. Launch & implementation plan to achieve successSample programs created:- Client education programs that drive lead generation and sales.- Effective leadership and management programs that change behaviors.- Certification programs for internal employees and direct to consumer.- Netflix style: video, elearning and self-guided mentoring programs for on-demand learning- Social learning communities to increase implementation rates.- Engaging workshop series, internal podcasts and fireside chat series.My mission is to understand your needs so clearly that I can design a learning solutions that your people want to attend, will drive results that are most important to you and fill you with pride.

• Customer Service Departments
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• C-Suite Executives
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• Consultant
• Content Developer
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• Instructional Designer
• Learning Manager
• Wellness Coach
• Social Media Specialist Specialist
• Talent Development & Training and Learning Strategist
• Executive Coach
• Leadership Coach
• Change Management Specialist
• Learning and Development Specialist
• Training Effectiveness Evaluation
• ROI Analysis
• Performance Improvement Metrics
• Data Analysis & Reporting
• Learning Analytics
• Learner Progress Tracking
• Engagement Metrics
• Ongoing Monitoring & Evaluation
• Gap Analysis & Root Cause Identification

Roxana is the Founder of All Personal, a Canadian award-winning leadership and team coaching & training company, helping corporate team leaders and start-up co-founders boost their leadership skills, communication, impact, motivation and performance, for long-term thriving results.All Personal is a proud Winner of the Great Companies Global Business Award - 2023, Category / Industry: ????????????????????????????????????, ???????????????????????????????? & ????????????????????????????????, Sub-Category / Sub-Industry: Leadership and Team Coaching.Unlike other people leadership programs that focus only on top executives, All Personal also works with mid-senior corporate leaders or start-up co-founders - and their teamsRoxana is a TEDx speaker, a EMCC certified Team Coach and Professional Coach, ICF credentialed coach (ACC), Scaled OKRs coach and a certified GCologist. She holds a diploma in Learning & Development and Human Resources practice from the Chartered Institute for Personnel & Development in the UK.Having worked in international top-tier law firms (Linklaters, White & Case, Kinstellar) for 16+ years, and having led the firm-wide Learning & Development function for 8+ years, she founded All Personal in 2017.Roxana has also designed and delivered the Workplace Culture and Communication program at York University and College Boreal in Toronto. She is an Executive Contributor to Brainz Magazine and has authored leadership programs on award-winning e-learning platforms.She has designed and delivered several types of leadership and team development programs:1. Individual Leadership Coaching Programo 360 impact assessment, online leadership course suite, bi-weekly coaching sessions, check-ins in between2. Team Coaching Program - Highly Effective Teamso 360 team effectiveness assessment, interviews, diagnostic, debriefs, monthly team coaching sessions3. Group Coaching Program for Team Leaderso Leadership Development Group Program forTeam Leaders / Team Managers4. Team Workshopso Build a Game-Changing Team (powered by The Game-Changing Index)o Communication for Collaborative Teamso Coaching & Mentoring as a Management Styleo Emotional Intelligence for Game-Changing Leaderso Feedback for High-Performance and Collaborative Teamso Listening Skills for Effective Teamworko Leading with KindnessRoxana has designed and delivered team coaching programs, workshops & individual coaching programs to clients from a range of corporate, start-up and non-profit organizations in Canada, the US, Europe and Asia:Bayer * City of Hope * Cegeka * Coachendo * Delivery Hero * Deloitte * Durham Region Unemployed Help Centre * eBay * Ernst & Young * Forge Recruitment * Google * HP * Kinstellar LLP * Lenczner Slaght LLP * Microsoft * Oracle * Societe Economique de l'Ontario * Springboard Services * The Law Office Management Association * Toronto Region & Conservation Authority

• Executive Team
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• French
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• Survey & Interview Analysis
• Learning Delivery & Facilitation
• Virtual Instructor-Led Training (VILT) Facilitation
• Soft Skills Training Content
• Instructor-Led Training (ILT) Facilitation
• Coaching & Mentoring
• Executive Presence Training
• Leader Focused Communication Training
• Managerial Training
• Other Leadership Training
• Communication Trainings
• Customer Service
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• Emotional Intelligence or EQ training
• Problem Solving
• Time Management Trainings
• Feedback and Difficult Conversations
• Motivational Training
• Team Productivity Training
• Team Strength Training
• Team Building Training
• Motivation and Inspiration Training for Managers
• Conflict Resolution Training for Managers
• Trust Building Workshops
• Collaborative Problem-Solving Workshops
• Diversity and Inclusion Workshops
• Remote Leadership and Coaching Training
• Cross-Cultural Communication Training for Remote Teams
• Conflict Resolution Training for Remote Teams
• Building Trust in Remote Teams Training
• Remote Feedback and Recognition Training
• Motivating Remote Teams Training
• Managing Remote Team Dynamics Training
• Leadership and Team Development Training
• Fostering a Positive Team Culture Training
• Motivating and Engaging Teams Training
• E-Learning
• Learning Videos
• Microlearning
• Other E-Learning & Online Training
• Podcasts, and Other Audio Focused Learnings
• Other Primary Online Blended Learning
• Virtual and Online Learning
• Virtual Instructional Led Training (vILT)
• Webinars
• Coaching
• Group Discussion and Activities
• Classroom
• One on One
• Other Instructor Led & In-Person Training
• Other Instructor Led Trainings
• Role-Playing
• Workshop
• Other Primary In-Person Blended Learning

Proactive professional with 7+ years of experience and a proven knowledge of learning design, project lifecycle, and preventative maintenance. Aiming to leverage my skills to successfully complete your learning needs.

• Technical Workers
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• Small Groups
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• Management Consulting
• Course Developer
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• Assessment Specialist
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• Technical Trainer
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• Leadership Development Trainer
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• Diversity and Inclusion Trainer
• Safety Trainer
• Customer Service Trainer
• Leadership Coach
• Wellness Coach
• Learning Management System (LMS) Technologist
• Performance Management System (PMS) Administrator
• Talent Management Consultant
• Change Management Specialist
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• Organizational Development Specialist
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• Leadership Development Consultant
• Writer
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• Content Developer
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• Graphic Designer
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• Content Designer
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• Data Analysis & Reporting
• Quantitative Data Analysis
• Response & Completion Rates Analysis
• Learning Analytics
• Learner Progress Tracking
• Engagement Metrics
• Training Impact Reports
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• Survey & Interview Analysis
• Content Analysis
• Thematic Analysis
• Continuous Improvement & Recommendations
• Strengths & Weaknesses Identification
• Ongoing Monitoring & Evaluation
• Iterative Design & Content Updates
• Gap Analysis & Root Cause Identification
• Compliance for Assessments
• Training Scheduling & Coordination
• Training Logistics & Administration
• Training Material Distribution
• Training Venue & Environment Setup
• Participant Registration & Communication
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• Learner Support & Feedback
• Blended Learning Implementation
• Coaching & Mentoring
• Virtual Instructor-Led Training (VILT) Facilitation
• Instructor-Led Training (ILT) Facilitation
• On-the-Job Training
• Learning Delivery & Facilitation
• Self-paced Learning Materials
• Instructional Design
• Interactive Elements & Simulations
• Multimedia Production
• Animation & Motion Graphics
• Augmented Reality Experiences
• Image & Graphic Design
• Video Scriptwriting
• Podcast Production
• Infographics & Visual Aids
• Feedback Mechanisms
• Learning Objectives
• Instructional Strategies
• Assessment Design
• Content Structuring
• Task Analysis
• Learner Engagement
• Needs Analysis
• Instructional Scaffolding
• Learning Models & Theories
• Action Mapping
• Merrill's Principles of Instruction
• ADDIE (Analysis, Design, Development, Implementation, Evaluation)
• SAM (Successive Approximation Model)
• Bloom's Taxonomy
• Rapid Prototyping
• AGILE (Adaptive and Iterative Development)
• Soft Skills Training Content
• Microlearning Content
• Job Aids & Quick Reference Guides
• Simulations & Role-plays
• Technical Training Content
• Learning Content Creation
• Gagne's Nine Events of Instruction
• Keller's ARCS Model
• eLearning Modules
• Learning Communities Management
• Time & Pace Management
• Learning Retention Strategies
• Communities of Practice & Ongoing Learning
• Learning Transfer & Application
• Follow-up & Post-Training Assessments
• Learner Motivation & Engagement
• Reporting and Feedback for Assessments
• Onboarding Training
• Company Culture and Values Training
• Technology and Systems Onboarding Training
• Workplace Safety and Security Onboarding Training
• Communication and Collaboration Onboarding Training
• Orientation and Onboarding Process Training
• Diversity, Equity, and Inclusion (DEI) Onboarding Training
• Ethics and Compliance Onboarding Training
• Benefits and Compensation Training
• Benefits Onboarding Overview
• 401(k) and Retirement Plans Onboarding
• Payroll and Taxes Onboarding
• Job-Specific Onboarding Training
• Employee Assistance Programs Onboarding
• Mental Health and Wellness for Remote Workers Training
• Stress Management Training for Remote Workers
• Mental Health and Wellness Training for Remote Workers
• Managing Remote Worker Burnout Training
• Work-Life Balance and Boundaries Training for Remote Workers
• Social Connection Training for Remote Workers
• Virtual Communication for Remote Work Training
• Effective Meeting Training
• Cross-Cultural Communication Training for Remote Teams
• Virtual Communication Training
• Conflict Resolution Training for Remote Teams
• Building Trust in Remote Teams Training
• Cybersecurity and Data Protection for Remote Workers Training
• Remote Team Management Training
• Motivating Remote Teams Training
• Remote Feedback and Recognition Training
• Remote Leadership and Coaching Training
• Performance Management Training for Remote Teams
• Managing Remote Team Dynamics Training
• Time Management and Productivity for Remote Work Training
• Goal Setting Training for Remote Workers
• Minimizing Distractions Training for Remote Workers
• Remote Work-Life Balance Training
• Effective Email Management Training for Remote Workers
• Time Management Training for Remote Workers
• Onboarding and Training for Remote Employees
• Training on Company Policies and Procedures for Remote Employees
• Remote Team Building Training
• Communication Protocols Training for Remote Employees
• Setting Expectations for Remote Employees Training
• Remote Onboarding Training
• Technical Support Training
• Troubleshooting and Problem Solving Training
• Ticket Handling and Resolution Training
• Hands-On Training
• Lecture-Based Training
• Group Discussions
• Role-Playing
• Workshops
• Gamification
• Augmented Reality (AR) Simulations
• Interactive Training Modules
• Simulation-Based Training
• Hybrid Courses
• Flipped Classroom
• Project-based Blended Learning
• Web-enhanced Classroom Learning
• Serious Games
• Live Simulations
• Constructive Simulations
• Job Rotation Programs
• Coaching & Mentoring Programs
• Shadowing Programs
• Cross-training Programs
• Podcasts
• Scenario-Based Learning
• Knowledge Assessments
• Microlearning
• Video-Based Learning
• Interactive E-Learning Modules
• Discussion Forums
• Virtual Labs
• Virtual Classrooms
• Virtual Workshops
• Webinars
• Knowledge Article
• Technical Documentation
• Infographics
• Job Aids
• Training Reference Material
• One-on-One Coaching
• Peer Coaching
• Group Coaching
• Executive Coaching
• onboarding
• Articulate
• Audacity
• Captivate
• Vyond
• Kahoot
• Survey Monkey
• Poll Everywhere
• Skype for Business
• Google Meet
• Microsoft Teams
• Zoom
• WebEx
• Docebo
• SAP Litmos
• Learning Management Systems
• Litmos
• HR and HRIS Systems
• Human Resources Information Systems (HRIS)

As a change strategist, knowledge seeker, and challenge solver, I advocate for the best in each of us. How I can help ????→ Provide insights and support decision-making for organizations by analyzing data, identifying areas for improvement, and offering strategic recommendations to help people and businesses achieve their goals.→ Guide individuals and teams in reaching their full potential and achieving their goals through personalized coaching, mentoring, and leadership development to help them excel in their roles.→ Facilitate communication and resolve conflicts between individuals or groups in a fair and impartial manner.

• Customer Service Representatives
• Legal Departments
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• Operations Departments
• Compliance Departments
• Middle Managers
• First-time Managers
• First-line Managers
• Business Unit Leaders
• One-on-one Coaching
• Small Groups
• Training and Development
• Leadership Development
• Employee Onboarding
• Higher Education
• Community Colleges
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• Regulatory Affairs
• Museums and Cultural Attractions
• Parks and Recreation
• Change Management Specialist
• Leadership Development Consultant
• Leadership Coach
• Compliance Trainer
• Leadership Development Trainer
• Soft Skills Trainer
• Continuous Improvement & Recommendations
• Strengths & Weaknesses Identification
• Ongoing Monitoring & Evaluation
• Gap Analysis & Root Cause Identification
• Behavior Change & Business Impact
• ROI Analysis
• Engagement Metrics
• Training Logistics & Administration
• Needs Analysis
• AGILE (Adaptive and Iterative Development)
• Coaching & Mentoring
• Learner Support & Feedback
• Onboarding Training
• Company Culture and Values Training
• Orientation and Onboarding Process Training
• Ethics and Compliance Onboarding Training
• Change Management
• Resistance Management
• Change Readiness Assessment
• Change Communication and Stakeholder Engagement
• Change Implementation Planning and Execution
• Organizational Culture and Values Assessment
• Ethics and Integrity Assessment
• Culture Assessment and Improvement
• Employee Engagement Assessment
• Basic Negotiation Skills Training
• Lead Nurturing Training
• Relationship Building Training
• Sales Process Training
• Consultative Selling Training
• Compliance and regulations training
• Compliance Training
• Investment Product Knowledge Training
• Stress Management Training
• Mindfulness Training
• Time and Workload Management Training
• Financial Wellness Training
• Sales Techniques and Customer Engagement Training
• Financial Regulations and Compliance Training
• Conflict Resolution Training for Managers
• Goal Setting and Achievement Training for Managers
• Motivation and Inspiration Training for Managers
• Performance Management Training
• Goal-Setting and Alignment Training
• Performance Feedback and Coaching Training
• Management Skills Training
• Interpersonal Communication Training for Managers
• Active Listening Training for Managers
• Nonverbal Communication Training for Managers
• Time Management Training
• Delegation Training for Managers
• Meeting Management Training for Managers
• Task Management Tools Training for Managers
• Stress Management Training for Managers
• Prioritization and Planning Training for Managers
• Decision-Making Training
• Strategic Thinking Training for Managers

How to Hire Top Freelancers for Leadership Coach Roles: Everything you Need to Know

If you're a company looking to improve your leadership skills or develop your employees' leadership abilities, you may be considering hiring a Leadership Coach. A Leadership Coach is an expert who can help individuals develop the skills they need to lead effectively. In this article, we'll explore common questions about Leadership Coaches and provide insight into how hiring a freelancer can benefit your organization.

What is a Leadership Coach?

A Leadership Coach is someone who helps individuals develop leadership skills. This can include skills like communication, delegation, and team-building. A Leadership Coach can work with individuals at any level within an organization, from entry-level employees to senior executives.

What types of training deliverables can a Leadership Coach provide?

A Leadership Coach can provide a range of training deliverables, depending on the needs of the individual or organization. Some common examples include:

• One-on-one coaching sessions
• Leadership assessment tools
• Team-building exercises and workshops

What are common needs for a Leadership Coach?

Companies may need a Leadership Coach for a variety of reasons, such as:

• Developing new leaders within an organization
• Improving communication and collaboration among team members
• Resolving conflicts within teams or between individuals
• Developing a more inclusive and diverse workplace

What are common tools and training formats for Leadership Coaches?

Leadership Coaches may use a variety of tools and training formats, such as:

• Psychometric assessments to identify individual strengths and development areas
• One-on-one coaching sessions to provide personalized feedback and guidance
• Group workshops and exercises to develop team-building and collaboration skills
• Virtual coaching sessions to accommodate remote work and travel schedules

How can I hire a strong Leadership Coach freelancer?

When hiring a Leadership Coach freelancer, it's important to look for someone who has:

• A track record of success in leadership development and coaching
• Experience working with individuals or teams in your industry or field
• Strong communication and interpersonal skills
• The ability to create customized coaching plans based on individual needs and goals

What are common missteps when hiring a Leadership Coach?

One common misstep is failing to communicate clear expectations and goals for the coaching engagement. It's important to establish what you hope to achieve through coaching and to communicate this to your freelancer. Another misstep is failing to provide adequate support and resources for the coaching engagement, such as access to relevant tools and resources.

Companies need Leadership Coach employees because effective leadership is crucial to the success of any organization. A strong leader can inspire and motivate teams, drive innovation, and improve overall business performance. Without effective leadership, organizations may struggle to achieve their goals and retain top talent.

What happens if a company doesn't have a Leadership Coach within their organization?

If a company doesn't have a Leadership Coach within their organization, they may miss out on opportunities to develop their employees and improve their leadership abilities. This could lead to lower productivity, higher turnover rates, and difficulty retaining top talent. Additionally, without a Leadership Coach, organizations may struggle to identify and develop new leaders within their ranks.

Benefits of hiring a freelance vs full-time employee for Leadership Coach needs

When it comes to hiring a Leadership Coach, there are benefits to both hiring a freelancer and hiring a full-time employee. Some benefits of hiring a freelancer include:

• Flexibility: Freelancers can work on a project-by-project basis, allowing organizations to scale coaching engagements up or down as needed
• Cost savings: Freelancers may be more cost-effective than hiring a full-time employee, as organizations only pay for the coaching services they need
• Specialized expertise: Freelancers may be able to provide specialized expertise in certain areas, such as diversity and inclusion coaching or executive coaching

Overall, hiring a Leadership Coach freelancer can be a smart choice for organizations looking to improve their leadership skills and develop their employees' abilities. With the right freelancer, organizations can achieve their goals and drive better business performance.

• Experience working with top organizations
• Skilled in up-to-date methods & technologies

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