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Employee Relations Specialist
2 months ago
- Full-time
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.
- 15,000 trained professionals
- 250+ locations worldwide
- Globally unified systems
Reporting to Regional Vice President, the Employee Relations Specialist would be responsible for the following:
- Accountable for high level customer service to achieve positive working relations with business leaders and employees
- Manages and administers employee life cycle changes
- Manages leave of absences including ESA job protected leaves
- Provides advice and education to managers and employees on compliance with company policies as they relate to federal and provincial legislation
- Serves as a resource to managers and provides consultation as they relate to performance management, employee relations including investigations, and progressive discipline matters
- Assesses and implements resolutions to complex employee relations matters including decisions involving varying levels of risk
- Responsible for the objective conduct of workplace investigations on workplace violations and harassment related complaints
- Manages benefits programs to ensure accuracy in billing, and follow up with third parties when issues arise
- Maintain accurate records and compile statistical reports relating to personnel data, e.g. hires, transfers, absenteeism rates, and performance appraisals.
- Supports management and senior leadership with the effective development, implementation and revision of all policies and procedures
- Maintains strong working partnerships with the Payroll, Legal and Finance teams to ensure effective and efficient workflow between departments
- Assists the management with the development of departmental goals, objectives and systems
- Demonstrates utmost professionalism and ethical standards at all times
- Demonstrates utmost discretion as the role involves access to highly confidential information
- Assumes other duties as directed by management and other Senior level personnel
Minimum Qualifications:
- University Degree in Human Resources, Industrial Relations or related field
- Fluency in French is a strong asset
- Minimum 3 years HR experience
- Exceptional communication skills including written and presentation
- Exceptional organizational, time management and problem solving skills
- Ability to thrive in a fast paced work environment while effectively managing and balancing multiple priorities, stakeholders and deliverables
- Good judgment and decision making skills
- Ability to conduct sound risk assessments
- Knowledge of employment legislation, regulations and best practices
- Able to build and maintain lasting relationships with other departments, key business partners, and other stakeholders
- Strong leadership skills with demonstrated ability to train, coach, evaluate, and improve others
- Ability to foster a positive and respectful team environment
Expeditors Canada Inc. is an equal opportunity employer and is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process upon request. If you require accommodation at any time throughout the recruitment process please contact Employee Relations at EmployeeRelationsCanada@expeditors.com.
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