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Scheduler- Pressure Relief Valves

4 months ago

Fort Chipewyan, Canada Wajax Limited Full time

The Opportunity
lResponsible for ensuring customer service requests are fulfilled within an appropriate timeframe. Planning and scheduling of jobs with accurate data entry, while supporting the various requirements of daily operations within the service team.
The Role
Communicate with equipment owners for authorization of servicing and repairs as required.
Schedule jobs in the workshop and field.
Generate, manage and close work orders.
Enter assets into system with appropriate details and documentation.
Establish and maintain strong working relationships with customers.
Communicate equipment servicing needs as required with Branch Manager and Shop Lead to establish appropriate timelines for repairs.
Assist service team with obtaining parts through inventory or vendors.
Communicate work performed and complete service documentation.
Work with manufacturers and suppliers to support work activities.
Participate in technical training. Training may occur during work and/or after work hours.
Participate in all required Health & Safety training.
Comply with the Health & Safety program and practices.
Meet requirements of Pre-Work Hazard and Job Hazard assessments
Performance of daily duties in a manner conductive to a safe workplace.
Conduct housekeeping duties.
Maintain a professional company image at all times.

The Candidate
Work Experience: 1+ years
Knowledge: Strong working knowledge of Microsoft Office (including Word, Excel and PowerPoint). Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem-solving skills.

The Company
Our BIG goal is to be the most trusted supplier of industrial process equipment in Western Canada - and we believe that we have the best people, manufacturing partners, products, and capabilities to get us there We aim to live each day by our Tundra/Wajax Core Values of 'Learning Matters', 'Safety, No Shortcuts', 'Teamwork, and 'Give Back'.
Tundra offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional perks.
Highlights include:
Competitive health and dental benefits with 100% employer paid premiums (no waiting period for eligibility).
Defined Contribution Pension Plan with 3.5% of total compensation matched by employer (no waiting period for eligibility).
Health Spending Account.
Wajax led e-learning, and product training through industry leading manufacturers.
Exclusive discounts through Wajax with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, group mortgage rates, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
Philanthropic focus in the communities with charities such as Kids Cancer Care Foundation, The Ride to Conquer Cancer, and Canadian Blood Services.
Flexible work arrangements.
Award-Winning Health and Wellness Program.

\\ Together we get more done.