ServiceNow Technical Architect

4 weeks ago


Canada Epsilon Solutions Ltd. Full time

Title:- ServiceNow Technical ArchitectLocation:- Remote (Canada)Fulltime Job Description:-The ServiceNow Architect will be responsible for the Platform ownership and Development delivery and support of ServiceNow platform.Excellent organizational skills, time management skills, sharp analytical and problem-solving skillsThought leadership and the ability to inspire change in the organization through technology solutions.Creating architecture and design documentation, presenting technical solutions, guiding and mentoring technical staff, creating POC solutions, estimating solution costs and timelines, designing system integrations and data migrations, creating technical roadmapsPerforms technical planning, architecture development and modification of specifications for cloud computing environments, in this case, specifically ServiceNow.ServiceNow professional with deep understanding of ServiceNow modules/products, ITSM, ITOM (CSDM, CMDB, Discovery & Event Mgmt), APM, HRSD, IRM, BCM, IT Asset Management etcExperience with system upgrade & upgrade related activities.Understanding of ServiceNow licenses, plug-ins, activating plug-in and related license dependenciesExperience with various integrations & APIs.Work with DevOps team for story backlogs and delivery schedule.Perform POCsEstablish strong partnership with Business owners/product owners, help with developing road map.Support with establishing governance model, identifying & implementing areas of improvement for effective governance.In addition:Stories to be developed along with business for expansion into new areas.Upgrades.Demos/workshops.Oversight of developers.



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