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Flight Coordinator

4 months ago

Toronto, Canada Chartright Air Group Full time

Who we are:

Chartright Air Group is an innovator within the Canadian aviation industry, offering bespoke private jet charter, turn-key aircraft management, aircraft maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada.

Our team of enthusiastic aviation professionals are encouraged to exceed expectations and introduce changes that bring about improvements to how we get work done and deliver customer experience. For over 35 years, we’ve flourished in this dynamic and exciting industry which is fueled by customer loyalty, exceptional talent, and our cornerstone values of being safe, customer-driven, respectful, and transparent.

Why Chartright:

  • Make a difference and directly shape the trajectory of a rapidly expanding company in an exciting industry.
  • You will be an integral part of a high-caliber and people-focused team, driven by a shared commitment to exceptional customer service.
  • Help steer our continued transformation and growth, utilizing your unique talents to drive tangible results and improvements.
  • Enjoy unparalleled opportunities for personal and professional advancement.
  • Competitive compensation package, with 100% company-paid extended health and dental coverage.
  • Secure your future with our generous RRSP/DPSP matching program.

What you will do:

  • Monitor the progress of flights and communicate as required with the flight crew, air traffic controllers, regulatory agencies, and service vendors.
  • Verify the completeness and accuracy of operational flight plans.
  • Identify aircraft experiencing difficulties. Establish and maintain communication with air traffic control towers and area control centers in case of in-flight emergency.
  • Assist pilots in the preparation of flight by providing pre-flight information concerning current and forecast weather conditions, airport conditions, radio frequencies movement coordination, customs and immigration and landing authorization from Civil Aviation Authority.
  • Collect, and maintain operational flight plans, aircraft journey logs, and trip itineraries as per Transport Canada requirements.

What you bring:

  • Completion of post-secondary education - aviation program or hospitality will be considered an asset.
  • Minimum 2 years’ experience in Customer Service.
  • Proficient with the use of e-mail software and Microsoft suite.
  • Ability to concentrate and maintain detail orientation and accuracy in a fast-paced office environment while working among other flight coordinators.
  • Proactive team player who takes initiative, applies logical thinking and finds resolution for day-to-day challenges.


Hours of Work:

Work hours will be on rotational 12-hour shifts in a “554” scheme that includes morning, afternoon and night shifts.

Join us and let’s shape the future of aviation together

Vacancies are normally posted internally; Internal, qualified employees are invited to apply through the internal ADP HR Portal. (Some exceptions apply with Human Resources approval.)

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We welcome all applicants and encourage individuals who identify with any of the protected grounds under the human rights legislation to apply to any open role.

We are committed to fair and equitable hiring practices; our hiring and selection process is conducted in accordance with all employment legislation and the Human Rights Code of Canada. If you require accommodation during the hiring and selection process, please advise the recruiter or contact HR@chartright.com.

We thank all who apply, however only those who meet the qualifications will be contacted.