Web B2B Support Engineer

5 days ago


Halifax, Canada Software & Support Media GmbH Full time

Day to Day job Duties: (what this person will do on a daily/weekly basis):

Analyzing B2B SharePoint/Commerce server Production support issues and fixing it.

Responsible for the analysis and resolution of support tickets via JIRA

Provide technical support in resolving Major Production Incidents and communicating to senior management the status and progress.

Debug the code for bug fixes and ensures the solutions adhere to technology standards and best practices.

Perform root cause analysis on Major issues, track and close them all.

Work with the business owners for clear understanding of problem/issues

Work with Platform team on server related issues/patching activity

Basic Qualifications:

Microsoft SharePoint 2013 – 3 to 5 years of experience

BizTalk Server – 3 to 5 years of experience

Commerce Server – 3 to 5 years of experience

C#, ASP .NET, ADO .NET, Entity Framework – 3 to 5 years of experience

REST API, Web Services, WCF Services, Windows Services – 3 to 5 years of experience

XML, XSLT, JSON – 3 to 5 years of experience

SQL Server – 3 to 5 years of experience

Visual Studio 2017. – 3 to 5 years of experience

Preferred skills:

Microsoft SharePoint 2013 – 3 to 5 years of experience

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