Advisor, Employee Communications

1 month ago

Collingwood, Canada EPCOR Utilities Inc. Full time

Organization EUI, Communications & Public Engagement

JobID 14954

Location Edmonton, Alberta, Canada

Position Title Advisor, Communications

Weekly Hours of Work 40

Business Unit Corporate Services

About us: Clean water and reliable energy are at the heart of what we do. We proudly keep the lights on and the water flowing in over 100 communities across North America. With a rich 130-year history, EPCOR has ambitions to be one of North America's premier providers of essential services, and we have the top employer and sustainability awards to prove it. If you're looking for new opportunities, people who care and work that matters, apply today at epcor.com/careers.

Highlights of the job

We are hiring one full-time, permanent Advisor, Employee Communications working out of Edmonton, AB. EPCOR’s award-winning Communications & Public Engagement team is evolving. As we take big steps to build our brand and push into new spaces, we are looking for great people to help us drive EPCOR’s vision through best-in-class communications, marketing, and leadership.

This position may be eligible to participate in EPCOR's hybrid work program

What you’d be responsible for
  • Delivering strategic employee communications planning, execution, and support for company-wide initiatives, and corporate and business unit clients.
  • Leveraging and optimizing various communication channels to engage employees and enhance corporate culture. This involves maintaining high standards for traditional and digital internal communications channels, including an employee intranet site, e-mail, digital screens, and other emerging tools/channels.
  • Collaborating with cross-functional areas to deliver cohesive communications products, achieve shared outcomes, and nurture a unified employee experience.
  • Monitoring shared employee communication channels and tools (i.e., shared inboxes, intranet comments, etc.) and action as necessary.
  • Managing activities related to the maintenance of corporate communications channels (intranet, email, digital screens, etc.) including process documentation, governance activities, troubleshooting, and training.
  • Managing reporting activities that outline the performance of corporate communication activities.
  • Supporting EPCOR’s Communications & Public Engagement On-Call Team rotation in reviewing, assessing, and responding to requests and issues in order to maintain our reputation as a caring, committed utility provider.
What’s required to be successful
  • Successful completion of a 2-year diploma in communications, marketing, public relations, or a related field.
    • Bachelor’s degree is considered an asset.
  • Minimum of 4 years’ experience in communications, marketing, public relations, or a related field.
  • Experience related to utilities, electricity, or the energy sector is an asset.
  • Experience with Microsoft Office, Microsoft SharePoint, and Google Analytics.
  • Knowledge and use of current digital channels and engagement platforms.
  • Demonstrated experience in delivering effective, measurable communications strategies and plans, drawing on a range of channels.
  • Exceptional collaboration and relationship-building skills with the ability to work with employees and teams at all levels of the organization.
  • Excellent research, writing, and editing skills in print and digital mediums; attention to detail.
  • Solid project management, planning, and organizational skills.
  • Big picture thinker who links business goals/priorities and company positions to their work.
  • Responds to change with an open attitude and focuses on continuous improvement opportunities.
  • Actively uses social media and stays current with emerging digital platforms and trends.
Other important facts about this job

Jurisdiction: CSU52

Class: T2

Wage: Starting at $47.18 per hour (Final Wage and Step will be determined at the time of selection and are based on a combination of factors as outlined in the Collective Agreement.)

Hours of work: 80 hours biweekly

Internal Applicants: please ensure that you are using your “@epcor.com” email address.

  • A requirement of working for EPCOR is that you are at least 18 years of age, have successfully attained a high school diploma (GED, or equivalent level of secondary education), and are legally entitled to work in Canada. (A copy of a valid work permit may be required.)
  • If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
  • A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
  • To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
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