Co-Store Manager

OverviewDepartment: Canada RetailLocation: Guelph - Stone Road Mall (GLP)Are you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? Mountain Warehouse is looking for you to step into the role of Co-Store ManagerAs the heart of our store, you’ll inspire your team to perform at their best while taking ownership of the store’s overall success. From exceeding sales targets to creating a positive and energising environment, this is your chance to lead with purpose and make an impact.Key ResponsibilitiesLeadership & Team Development: Motivate your team to deliver their best, fostering a culture of positivity, engagement, and excellence.Leadership & Team Development (continues): Build a strong and collaborative team, uniting everyone around shared goals and a vision for success.Leadership & Team Development (continues): Proactively address employee relations, resolving issues while supporting ongoing learning and development.Leadership & Team Development (continues): Communicate openly and clearly, ensuring alignment and trust across all levels of the team.Leadership & Team Development (continues): Provide your team with the knowledge and tools needed to deliver exceptional customer service.Operational Excellence: Oversee the daily running of the store, ensuring efficiency and compliance with company policies.Operational Excellence (continues): Maintain high standards of visual merchandising and housekeeping to create an inviting shopping experience.Operational Excellence (continues): Prioritise health, safety, and well-being by conducting regular risk assessments and maintaining a secure environment.Operational Excellence (continues): Recruit, retain, and develop top talent to build a high-performing and motivated team.Sales & Performance: Implement strategies to meet and exceed sales targets and key performance indicators (KPIs).Sales & Performance (continues): Take a proactive approach to loss prevention, embedding processes that minimise risks and protect profitability.Sales & Performance (continues): Use commercial insights to make informed decisions, manage budgets effectively, and drive consistent results.Customer Experience: Lead by example in delivering exceptional customer service, ensuring every interaction is memorable.Customer Experience (continues): Address customer feedback thoughtfully and resolve issues to build brand loyalty.Customer Experience (continues): Represent Mountain Warehouse with enthusiasm and professionalism, ensuring a positive brand image.Customer Experience (continues): Build meaningful connections with your local community, inspiring loyalty through approachable and engaging initiatives.Customer Experience (continues): Passionate about delivering outstanding customer experiences.Customer Experience (continues): A confident and experienced retail manager who thrives on motivating and empowering teams.Customer Experience (continues): Skilled in managing diverse personalities with diplomacy and adaptability.Customer Experience (continues): An excellent communicator, able to convey expectations and feedback clearly at all levels.Customer Experience (continues): Results-driven, with a sharp focus on achieving sales and performance goals.Customer Experience (continues): Solutions-focused, addressing challenges proactively while aligning with company policies.Customer Experience (continues): Approachable, supportive, and trustworthy, building strong relationships with customers and colleagues alike.Customer Experience (continues): Energetic and determined to tackle tasks with excellence, driving success for the team and business.What’s In It For YouMonthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance3 Weeks VacationA stable, successful and supported environmentLength of service awardsYou're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive changeDisclaimer: The associated recruitment process, including screening, ranking, assessments, recommendations, and selection decisions, is conducted by our team without the use of artificial intelligence or automated decision-making tools.INDUSCAN #J-18808-Ljbffr