NOC Lead Consultant

3 months ago

Newmarket ON, Canada Util-Assist Inc Full time

Util-Assist is a leading consulting and services company to electric, water, and gas utilities, with customers throughout Canada and the United States. Utilities today are undergoing an exciting digital transformation; the widespread deployment of smart grid technologies and renewable energy sources is colliding with customer demand for electric vehicles, energy savings, and better customer experiences to produce a dramatic shift in how utilities do business. Util-Assist is at the forefront of that shift.
Our vision is to be the trusted partner in driving digital innovation that reshapes the utility landscape. To bring that vision to life, Util-Assist is leading the way in helping utilities take advantage of the latest developments in utility IT, with growing practices for data analytics and customer experience consulting building on our well-established smart grid procurement and implementation management services. Our managed services division leverages advancements in utility IT systems to deliver a variety of services to utility customers, including outage communications management, managed billing, and AI-enabled substation security monitoring.
Util-Assist’s flexible work environment allows you to work from anywhere, letting you choose the work arrangements that make the most sense for you. We will give you the tools and support to succeed in our business, wherever you are.
Thanks to our outstanding culture, we are the proud recipients of several national and local awards, including the Employee Recommended Workplace Award (three years running), the York Region Business of the Year award, and the Newmarket Large Business of the Year Award.
Reporting to the Director of Consulting, the Lead Consultant is responsible for leading the client relationship and working with members of the Professional Services team to provide client support on various projects. The role will lead engagements of all sizes and is accountable for ensuring that project objectives are achieved and delivered consistent with organizational service standards. To be successful, the Lead Consultant must be a “doer” and visionary who enjoys working on challenging and innovative projects with clients and vendors.
Prepare and deliver presentations in support of our Business Development team to educate clients on our services and solutions and how our organization can assist the client
Prepare and deliver strategy, technical, and non-technical reports for client engagements
Participate in discussions with clients on project status
Provide guidance on subject matter expertise on current technologies in the market that are applicable to the project
Lead decision analysis discussions with clients as required
Design and document solutions for client engagements and leverage team capabilities as required
Develop and sustain positive relationships with clients, ensure projects are progressing appropriately, and resolve certain escalated client issues
Communicate with C-suite level utility or vendor personnel regarding project requirements and status
Think “out of the box” to propose creative and unique solutions
Lead contract negotiations and legal discussions regarding contract language within areas of expertise as required
Transfer knowledge and support the development of the team in areas of expertise
Intermediate coaching/mentoring and training skills
Basic project management skills
Basic financial management skills
10 years of experience working with meter data management (MDM)
~5+ years’ experience leading large scale, complex advanced metering initiatives, preferably in a professional service consultant organization
~ Expert knowledge of multiple vendors’ AMI and MDM solutions with a solid understanding of what is current in the AMI/MDM market and emerging technology
~ ADMS, OMS, GIS, asset management, web presentment, data lake/analytics platforms, etc.)
~ Knowledge of smart cities solutions with a solid understanding of what is current in the market and where the technology is going
~ Extensive experience working with C-suite executives
~ Experience negotiating with vendors with an ability to articulate the business needs and detailed technical requirements
~ Hybrid office environment
The ability to travel to client sites throughout Canada and the U.S. visa to enable work in the U.S. or a Canadian visa to work in Canada
A successful SIN and passport clearance along with a police vulnerability check is required
In order to satisfy our obligation to provide a safe and healthy work environment and to meet the needs and standards of our clients, the successful candidate will be required, as a condition of employment, to provide proof of full vaccination against COVID-19 in accordance with Util-Assist’s vaccination policy. Util-Assist will comply with its obligations under applicable human rights legislation to accommodate the successful candidate if unable to receive the vaccine due to medical and/or religious reasons, up to the point of undue hardship. Additionally, if the successful candidate does not provide proof of vaccination, Util-Assist will consider whether the inability to provide proof of vaccination was the result of a lack of availability of the vaccine at the time of offer, or because the start date does not allow for vaccination prior to commencing work, and/or the successful candidate's reason for not being vaccinated. Failure to provide proof of full vaccination against COVID-19 may result in an offer of employment being rescinded
Flourish in a fast-growing organization where your career advancement is encouraged and supported
Experience a fun, social, and award-winning culture where teamwork and collaboration thrive
Comprehensive Employee Assistance Program (EAP) : Access resources and support through our EAP, including Nutritional Health Coaching, to enhance your well-being
A streamlined and quick enrollment process, with Health, Dental and other benefits covered by the employer
Retirement Planning : Plan for your future with our retirement plan, including employer matching, to help you achieve your long-term financial goals
Exclusive Memberships & Offers: Access special rates for you and your family for fitness membership, mobile and data plans and vehicle purchase program
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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