Human Resources Coordinator

3 weeks ago


Central Ontario, Canada Casino Rama Resort Full time

The Human Resources Coordinator helps foster and support Gateway's most valuable asset, our people. The HR Coordinator requires extraordinary interpersonal skills and a passion for managing positive working relationships and meeting operational objectives. This fantastic opportunity provides human resources guidance and support to casino  management and staff to enable the achievement of individual, team and organizational goals.

Key Responsibilities:

1. Facilitates the recruitment process by creating postings, interviewing, reference checking, hiring, and delivering orientation

2. In coordination with management, prepares interview questions and screening tools. Provides administration and  gatekeeping for recruitment and hiring activities and results. This includes data entry, processing hiring documentation and  assisting employees with their enrollment in the benefits and pension programs

3. Supports and coaches management to ensure familiarity and application of human resources practices, programs, policies  and regulations

4. Takes a leadership role in health and safety, supporting the JHSC, overseeing modified work programs and claims  management activities

5. Oversees updating and maintaining iAGCO processes and licenses for all employees

6. Health benefits enrollment, tracking and maintaining

7. Supporting recruitment and selection, employee relations, contract administration, disability management and organization al change.

8. Provides exceptional value added service in support of a diverse client group in understanding and assessing departmental needs to support optimal operation

9. Uses a detail-oriented and resourceful approach to investigations and problem-solving

10. Retains a thorough and updated knowledge of company programs, policies, procedures and gaming regulations. Liaises with government regulators to ensure compliance

11. Takes lead responsibility in employee redundancy and layoff situations. Works directly with managers, employees and union group executives in accordance with applicable procedure and/or collective agreement provisions. Ensures accurate and timely redeployment, displacement and/or layoff

12. Facilitates and owns the Accommodation and Leave of Absence process and procedure

13. Retains a thorough and updated knowledge of human resources practices, legislation and policies to respond to employee and management inquiries

15. Participate and lead on special projects and committees relating to broader Human Resources matters

16. Supports the design, implementation and ongoing delivery of Human Resource programs and initiatives

Skills, Knowledge and Abilities Required:

  • Strong analytical, organizational, interpersonal and communication skills
  • High level of proficiency with Microsoft Excel, Word and Outlook
  • Proven high level of Customer Service
Experience, Training, Certification and Education (demonstrating requirements):
  • Post-secondary education in Human Resources requiring a pre- graduate placement and/or co-op and/ or human resources management or equivalent combination of education and experi ence
  • Work experience in a customer-ser vice focused business preferred
  • CHRP designation an asset
  • Experience with cost claims management and injury prevention programs
  • General knowledge of Human Resources theories, practices, legislation and resources
  • Knowledge and experience using HRIS software an asset
  • The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Working Conditions/Phy sical Requirements:
  • Flexibility in working alternate shifts when required

Why Work With Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy. 

Get to Know Gateway
Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now
Not the right fit this time? Follow us on our careers social media pages

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

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